Sr Director, Talent Acquisition

Zuora•Foster City, CA
•Hybrid

About The Position

Zuora is seeking an agile player/coach to modernize Talent Acquisition for the AI era, combining AI and data with human judgment. The role personally leads critical executive and strategic technical and business searches while developing a global team into a high-velocity, consultative hiring engine. The leader will elevate Talent Acquisition as a strategic function and strengthen the hiring experience for stakeholders and candidates. This leader will partner with executive leadership on future capability needs and workforce strategies, use talent-market intelligence across North America, EMEA, and APAC to shape pipelines and candidate value propositions, and advance AI-enabled, metrics-driven recruiting practices. They will coach recruiters, set clear execution standards, foster ownership and agility, and ensure the organization has the tools and support to deliver. The role is hybrid, working both remotely and in the office. It is part of the global Talent Acquisition team within Zuora’s ZEO Success function.

Requirements

  • 10–15+ years of global Talent Acquisition experience across the Americas, EMEA, and APAC, including at least 5 years in a leadership role.
  • Significant experience leading global Talent Acquisition organizations as a player/coach in high-growth technology or SaaS companies.
  • Demonstrated track record of personally managing requisitions and recruiting functional leaders and highly sought-after technical and business talent.
  • Strong knowledge of the global talent marketplace and recruiting experience across North America, EMEA, and APAC.
  • Data-driven approach and ability to use recruiting metrics to improve outcomes.
  • Experience improving recruiting processes, technology, assessment, and candidate experience.
  • High degree of ownership, urgency, and accountability, with willingness to personally engage when stakes are high.
  • Exceptional communication skills and relationship-building ability.

Nice To Haves

  • Experience in a PE-backed or transformational environment.
  • Experience building executive recruiting capabilities internally.
  • Experience using AI and emerging recruiting technologies to improve sourcing, assessment, and recruiter productivity.
  • Experience designing talent strategies for organizational transformation or significant business change.

Responsibilities

  • Personally drive and close high-stakes executive and strategic technical and business searches.
  • Adopt AI-native tools, emerging technology, and metrics-driven workflows to improve hiring speed, candidate evaluation, and operational efficiency.
  • Advise executive leadership on future capability needs, hiring assumptions, and proactive workforce strategies.
  • Translate global talent-market trends across North America, EMEA, and APAC into talent pipelines and candidate value propositions.
  • Coach and develop recruiters as strategic business advisors and outbound search professionals.
  • Establish and enforce metrics for recruiter productivity, outbound sourcing velocity, data integrity, and candidate experience.
  • Foster urgency, accountability, resilience, and agility across the team.
  • Remove roadblocks and ensure the Talent Acquisition organization has suitable tools, resources, and cross-functional visibility.

Benefits

  • Competitive compensation, variable bonus, performance-based reward opportunities, and retirement programs.
  • Medical, dental, and vision insurance.
  • Generous flexible time off, paid holidays, wellness days, and a company-wide year-end break.
  • Paid parental leave, including fully paid leave for eligible employees subject to local policy.
  • Learning and development stipend.
  • Opportunities to volunteer and give back, including charitable donation matching where available.
  • Mental wellbeing resources and support.
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