Sr. Director, Supply Chain Center of Excellence

West Pharmaceutical Services • Uwchlan Township, PA

2d • Hybrid

About The Position

The Senior Director, Supply Chain Center of Excellence, is the enterprise leader responsible for transforming supply chain planning from fragmented coordination to disciplined, enterprise-wide decision architecture. This role establishes IBP as the single enterprise tradeoff forum, institutionalizes data governance and planning standards while ensuring that execution signals are translated into leadership-level decisions. The position acts as the neutral enterprise integrator connecting commercial, operations, platform launches and capacity strategy. This is a leadership role accountable for supply chain governance, enterprise standards, and scalable execution infrastructure. The Senior Director will own IBP governance and tradeoff discipline enterprise-wide, establish enterprise planning standards and baseline ways of working, define master data ownership and data integrity governance, enable capacity scaling, network balancing, and platform launch readiness.

Requirements

• Bachelor’s Degree – Required
• 12+ years supply chain experience – Required
• 5+ years leadership experience – Required
• Demonstrated ownership of IBP/S&OP transformation at enterprise scale
• Proven success in data governance, planning standardization, and KPI architecture
• Experience supporting major product/platform launches in regulated environments
• Exposure to AI-enabled planning systems and digital transformation

Nice To Haves

• MBA or Master’s in SCM, Operations or Business – Preferred
• Advanced training in supply chain, operations research, analytics, or related discipline preferred
• Enterprise-level strategic leadership capability
• Executive presence with ability to influence senior leadership
• Deep expertise in global supply network optimization
• Advanced financial acumen (working capital, capital planning, ROI modeling)
• Proven success leading large, matrixed global organizations
• Strong change management and transformation leadership experience

Responsibilities

• Elevate IBP to the single enterprise decision engine for demand, capacity, inventory, allocation, and launch sequencing
• Establish escalation pathways for demand/capacity imbalances
• Standardize SIOP inputs/outputs across regions and OUs
• Ensure all enterprise tradeoffs are laddered into IBP (no parallel decision forums)
• Establish master data governance by domain with clear accountability
• Define and standardize KPI architecture (OTIF, confirmed lead-time adherence, backlog aging, etc.)
• Ensure forecast accuracy and capacity input accountability remain with the Ous while governed centrally
• Implement audit mechanisms for process adherence and data discipline
• Lead enterprise capacity visibility and allocation governance
• Support digital twin and dynamic network modeling ambition
• Institutionalize launch-to-capacity orchestration for growth platforms
• Align analytics outputs explicitly to required business decisions
• Institutionalize predictive capacity risk modeling and forecast bias detection
• Define scenario modeling standards for launches, transfers, and segmentation
• Ensure AI scales precision only after standards and governance are enforced
• Act as neutral enterprise integrator connecting commercial, operations, R&D launches, and supply governance
• Shift culture from local optimization to enterprise tradeoff thinking
• Reinforce ownership mindset over permission-seeking behaviors
• Embed process excellence, defined cadence, and root-cause governance loops
• Make independent and sound judgments.
• Multitask, work under time constraints, problem solve and prioritize.
• Excellent communicator with ability to maintain confidentiality and resolve conflicts and ambiguity.
• Use written and verbal communication skills effectively.
• Read and interpret data, information and documents to analyze and solve problems.
• Learn and apply new information and new skills.
• Able to comply with the company’s safety and quality policies at all times.

Benefits

• Performance-based bonuses
• service recognition
• employee appreciation initiatives
• Opportunities for professional growth through training programs
• tuition assistance
• leadership development
• skill-certification initiatives
• West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director