Sr. Director, Strategic Insights and Planning

Comcast • Philadelphia, PA

5d

About The Position

The Senior Director, Strategic Insights & Planning, is responsible for leading a high-impact team that analyzes company business performance, develops executive-level insights, and supports long-range planning and budget processes. This role leads a team of four analytics and planning professionals responsible for translating complex subscriber, financial, operational, and market performance data into clear narratives, recommendations, and decision-ready materials for executive meetings. The Senior Director serves as a key partner to executive leadership, Finance, Strategy, Growth, Marketing, Product, Operations, and other cross-functional stakeholders. The role is accountable for ensuring that performance trends, risks, opportunities, and planning assumptions are understood, aligned, and incorporated into business reviews, long-range plans, budget discussions, and strategic decision-making. Success in this role requires strong analytical judgment, executive storytelling, cross-functional influence, and the ability to lead through ambiguity while developing a high-performing team.

Requirements

• Generally requires 10+ years of relevant experience in performance analytics, strategy, business intelligence, finance, planning, consulting, or a related field.
• Bachelor’s degree or equivalent required
• Demonstrated experience leading teams that support executive-level decision-making, planning, forecasting, performance management, or business strategy.
• Strong analytical, quantitative, and problem-solving skills, with the ability to structure ambiguous problems and synthesize complex data into actionable insights.
• Proven ability to develop executive-level narratives and presentations that connect business strategy, performance outcomes, risks, opportunities, and recommendations.
• Experience with subscriber, customer, financial, operational, or market performance modeling, including scenario planning, long-range planning, and budget support.
• Strong business acumen and understanding of performance drivers, planning processes, and the broader industry context in which the business operates.
• Ability to influence senior leaders and cross-functional stakeholders through credibility, collaboration, sound judgment, and data-driven recommendations.
• Excellent communication and presentation skills, including the ability to simplify complex concepts for knowledgeable executive audiences.
• Strong leadership skills with demonstrated ability to manage, coach, motivate, and develop high-performing analytics or planning teams.
• Ability to operate effectively in a fast-paced environment with competing priorities, compressed timelines, incomplete information, and high executive visibility.
• Demonstrated commitment to accuracy, quality control, process improvement, automation, and continuous learning.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Nice To Haves

• MBA or advanced degree in a quantitative, business, finance, economics, or related discipline preferred.
• Familiarity with enterprise reporting tools, dashboards, data platforms, financial planning tools, SQL, Essbase, or related analytics tools preferred.

Responsibilities

• Lead a team of four responsible for business performance analysis, executive reporting, subscriber modeling, long-range planning support, and budget inputs.
• Own the performance analytics agenda for executive meetings, including KPI interpretation, performance drivers, risks, opportunities, and recommended actions.
• Translate complex performance, subscriber, and financial data into concise executive narratives that explain what is happening, why it is happening, and what decisions or actions may be required.
• Develop and govern subscriber models that support long-range planning, annual budget development, scenario planning, and business performance tracking.
• Identify emerging business trends, risks, opportunities, and inflection points early enough to influence executive decisions, resource allocation, and strategic tradeoffs.
• Partner with Finance, Strategy, Growth, Marketing, Product, Operations, Business Intelligence, and other stakeholders to align assumptions, reconcile performance signals, and support consistent executive messaging.
• Lead cross-functional planning discussions to evaluate business drivers, planning assumptions, market dynamics, headwinds, tailwinds, and potential mitigation options.
• Build repeatable analytical frameworks, reporting standards, quality controls, and planning processes that improve accuracy, consistency, credibility, and speed of decision support.
• Prepare and refine materials for senior leadership forums, including weekly growth discussions, monthly or quarterly business reviews, long-range planning meetings, and budget reviews.
• Manage, coach, and develop analytics and planning professionals by setting priorities, reviewing outputs, elevating analytical standards, and building team capability.
• Promote a culture of analytical rigor, collaboration, accountability, intellectual curiosity, continuous improvement, and executive-ready communication.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Benefits

• We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior