Director, Strategic Planning

Duke Careers•Durham, NC

About The Position

This system leadership position is responsible for developing and executing strategic, market analysis and business planning activity for Duke Health. The role involves leading and facilitating strategic planning processes, developing timelines for plan refreshes to enhance competitive position, and responding to market dynamics. It includes staffing planning processes, assisting with leadership retreats, priority setting, and tracking projects. The position is responsible for organizing and directing planning efforts across Duke Health, integrating clinical service line activities with business development, and developing strategic/business plans to support organizational goals. A key aspect is leading a team of professionals in creating written plans with goals, objectives, data, measures of success, and performance evaluation methods. Maintaining strong relationships across the organization is crucial for quality deliverables and synchronizing clinical, operational, and financial planning. The role also involves working closely with the Certificate of Need function, incorporating regulatory issues into plans, and staying current on relevant regulations. Overseeing structured analysis and business planning for new program development and business opportunities is also a responsibility. Additionally, the role collaborates on the annual Environmental Assessment, interpreting and presenting data to various organizational levels, and educating staff on reporting quantitative and qualitative information. Directing the production and collection of financial, clinical, and market data is essential, requiring collaboration with various Duke Health departments. The position also identifies opportunities to improve financial and operational performance, coordinates efforts across entity boundaries, and develops Planning staff to meet organizational needs. Setting goals for staff, supporting their development through training, and leading a team of professionals (managers, analysts, administrative staff) are integral parts of the role.

Requirements

Extensive knowledge of health care planning databases.
Knowledge of Access, Excel, Word, and PowerPoint software.
Must be able to achieve results in a large, complex organization.
Highly developed verbal, written, and analytical skills are necessary.
Strong interpersonal communication skills, with the ability to facilitate meetings, and foster trust.
Ability to present complex information to all levels of the organization.
Must be able to manage multiple projects and processes simultaneously.
Self-motivation and the ability to perform with minimal supervision.
Must be able to travel within the market area as needed.
Works independently, takes the initiative, follows through on work plans and assignments, checks progress against objectives, and reports deviations.
Seeks guidance on key issues as appropriate, and continues to develop expertise in the capability.
Supervises staff with limited input and direction.
Works independently, keeping leadership promptly apprised of work status, raising issues of risk to the appropriate level and at the appropriate time.
Has a solid level of expertise in the capability and may be recognized as an authority in specific subjects, providing guidance to executives.
Supervises staff independently to both empower and motivate them while also holding them accountable for key tasks and job responsibilities.
Masters Degree in Business Administration, Health Care Administration or related field.
Five years of progressive responsibility in such areas as hospital administration, provider strategic planning, business and operations planning, with proven success in facilitation of strategic processes, business plan development and execution, and strategic analyses.
Prior supervisory experience preferred (for Director level).
Seven years of progressive responsibility in such areas as hospital administration, provider strategic planning, business and operations planning, with proven success in facilitation of strategic processes, business plan development and execution, and strategic analyses.
Must possess prior supervisory experience (for Senior Director level).

Nice To Haves

Supervisory and/or leadership experience preferred.

Responsibilities

Lead and facilitate strategic planning processes for Duke Health.
Develop and lead processes for refreshing strategic plans to enhance competitive position and respond to market changes.
Staff planning processes, including assisting with leadership retreats, priority setting, and tracking projects.
Organize and direct planning efforts across Duke Health, integrating clinical service line activities with business development.
Develop strategic plans and/or business plans to support organizational, operational, and clinical service goals.
Lead a team of professionals in developing written plans with goals, objectives, data, measures of success, and performance evaluation methods.
Maintain close working relationships at all levels of the organization to ensure quality planning deliverables and synchronize development plans.
Work closely with the Certificate of Need function, incorporating regulatory issues into strategic and business plans.
Oversee structured analysis and business planning for new program development and new business opportunities.
Collaborate on the annual Environmental Assessment, interpreting and presenting data, and educating staff on reporting information.
Direct the production and collection of relevant financial, clinical, and market data.
Identify opportunities to improve financial and operational performance by coordinating efforts across entity boundaries.
Develop Planning staff to meet the needs of Duke Health and its various entities.
Set goals with staff in keeping with the Strategic Plan and department annual objectives.
Support the organizational development of staff through identification of appropriate training and educational opportunities.
Lead a team of professionals (managers, analysts, and administrative staff) in the successful execution of departmental responsibilities.
Supervise and manage project teams to develop Duke Health strategic plans across entities and geographies.
Supervise and manage project teams, inclusive of stakeholders and leaders internal and external to Duke Health, to guide and develop organizational strategic plans.
Advise and provide guidance to other professionals.
Mentor and coach staff.