Sr. Director, Security Operations Center

Health Care Service Corporation•Downers Grove, IL

About The Position

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. This Position Is Responsible for directing and managing the activities of the HCSC’s Cyber Fusion Center (CFC aka. SOC) to ensure the consistent and SLA driven delivery of all aspects of the enterprise cyber threat detection and escalation processes within the broader Cyber Defense & Investigation ecosystem. As the Director of CFC, the person in this role is responsible for ensuring the operational delivery of all detection controls to ensure that all threat alerts are appropriately handled per SLA requirements. This role will also work in cooperation with the other Cyber Defense leadership and staff to defend HCSC against cyber threats and constantly improve the organization’s Cyber Security Posture, ensuring the CFC is operating effectively within the overall governance and leadership expectations and standards. For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions.

Requirements

Bachelor's Degree and 12 years experience in Information Technology/Information Security OR 16 years experience in Information Technology/Information Security
5 years in Management and/or Leadership
Effectively leads teams & people
Teamwork and collaboration
Understanding of the unique sensitivities and dependencies involved in protective intelligence investigations and analysis
Ethical standards and an ability to make critical decisions in a high stress, time sensitive environment, with ambiguous or incomplete information
Willingness to work non-standard hours, if necessary, and to travel frequently in support of investigations, crisis management or other critical company programs
Oral & written communication skills
Experience using technology and analytical tools to assess risk, identify vulnerabilities, and drive investigative and risk management decisions
Experience developing effective awareness campaigns, training, and executive-level briefings
Knowledge of hacker methodologies and tactics, system vulnerabilities and key indicators of attacks and exploits
Experience managing SOC Teams, including vulnerability management, incident handling and forensics
Problem solving and analytical skills to define risk, identify potential threats, and develop action/mitigation plans
Knowledge of emerging technologies
System and technology integration
IT standards, procedures, policies (e.g., HIPAA)
Experience with cyber defense and investigation related technologies
Experience with ticket tracking, Forensics & Investigation, and Network Scanning

Nice To Haves

Bachelor's Degree in Computer Science, MIS or related field
CISSP

Responsibilities

Directing and managing the activities of the HCSC’s Cyber Fusion Center (CFC aka. SOC) to ensure the consistent and SLA driven delivery of all aspects of the enterprise cyber threat detection and escalation processes within the broader Cyber Defense & Investigation ecosystem
Ensuring the operational delivery of all detection controls to ensure that all threat alerts are appropriately handled per SLA requirements
Working in cooperation with the other Cyber Defense leadership and staff to defend HCSC against cyber threats and constantly improve the organization’s Cyber Security Posture, ensuring the CFC is operating effectively within the overall governance and leadership expectations and standards
Overseeing the annual budget and allocating resources for various projects and operational needs
Translating needs and initiatives into compelling business cases
Conducting cost-benefit analyses to justify investments and ensure ROI