Sr. Director, Product Management

CIBCToronto, ON
Hybrid

About The Position

Our Unsecured & Auto Lending team shapes lending solutions that help clients meet their borrowing needs while supporting strong business performance. As the Senior Director, Unsecured Lending, you'll lead the end-to-end product lifecycle and P&L performance for unsecured personal lines of credit, unsecured personal loans, and a broad portfolio of related programs and product variants. You'll balance near-term plan delivery with longer-term strategy, using data, market insight, and innovation to evolve the portfolio and improve client outcomes. In this role, you'll lead product, pricing, acquisition, account management, and operational strategies to optimize risk-adjusted profitability, client experience, and efficiency. You'll work closely with partners across Risk, Analytics, Marketing, Technology, Operations, Compliance, and Retail teams to strengthen performance and support thoughtful growth. You'll also build and develop a high-performing team, creating the conditions for strong execution, collaboration, and accountability. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

Requirements

  • 10+ years of product leadership experience with P&L accountability in unsecured lending or closely related products within financial services.
  • Ability to evaluate complex business opportunities, balance short- and long-term priorities, and make sound decisions in a dynamic environment.
  • Ability to use analytics, pricing, credit, and profitability insights to assess performance, solve complex problems, and identify opportunities to improve results.
  • Experience developing and implementing strategic team goals.
  • Experience coaching employees and inspiring successful team performance.
  • Demonstrated experience in product management, portfolio optimization, pricing strategy, credit strategy, and cross-functional business leadership.
  • Degree/diploma in business, finance, economics, or a related field.
  • Legally eligible to work at the location(s) specified and, where applicable, must have a valid work or study permit.

Nice To Haves

  • Experience leading large-scale transformation initiatives within consumer lending.
  • MBA or equivalent business experience.

Responsibilities

  • Lead the end-to-end value chain for unsecured lending products, with accountability for revenue, costs, risk, and overall P&L outcomes across the portfolio.
  • Develop and refine product, pricing, acquisition, and account management strategies that improve risk-adjusted profitability and support sustainable business growth.
  • Review current and emerging product opportunities, assess portfolio performance, and recommend enhancements, rationalization, or expansion based on client needs, market conditions, and business priorities.
  • Partner with Marketing, Risk, Analytics, Technology, Operations, Compliance, and other key stakeholders to deliver campaigns, optimize processes, and improve client and business outcomes.
  • Ensure risk management, compliance, and regulatory considerations are integrated into strategic planning, product design, and day-to-day decision-making.
  • Lead, coach, and inspire Product Directors and Managers by setting clear direction, supporting development, and fostering an inclusive, high-accountability culture.

Benefits

  • Competitive salary
  • Incentive pay
  • Banking benefits
  • Benefits program
  • Defined benefit pension plan
  • Employee share purchase plan
  • Vacation offering
  • Wellbeing support
  • MomentMakers, our social, points-based recognition program
  • Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
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