Product Management Director Sr- Supplemental Health

Elevance Health•Mason, OH

3d•Hybrid

About The Position

The Product Management Director Sr is responsible for leading the development and implementation of complex product strategies for our Supplemental Health product line across the enterprise and within a multi-state environment. This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

Requirements

BA/BS degree and a minimum of 7 years of related experience; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

Masters Degree
Experience creating product strategies for a Supplemental Health product line

Responsibilities

New product development across Accident, Critical Illness, and Hospital Indemnity as needed to stay market competitive within our 14 Blue states.
Competitive intelligence for Supplemental Health products and recommending product and market strategies.
Benefit additions & enhancements (via filed contract amendments or full filings) per market changes or proactively identifying benefit differentiators.
Review of product contracts and certificates during state filing process (amendments and full product filings) with Filing team.
Work with Filing team to address state filing objections along with Actuarial, when necessary.
State variation tracking by product and review/approve product requirements for proposal & rating tools (UW & Field Sales versions).
Assess new state mandates and operationalize impacts to new business and renewals.
Compliance attestations for state mandates.
Work with Actuarial on any pricing issues/assumptions/rate filing items.
Provide content and final review for Product & Sales marketing brochures, presentations, and training materials.
Review and complete LIMRA, Eastbridge and Milliman Supplemental Health surveys for subsequent competitive intelligence for participating carriers.
Maintain and nurture engagement from internal and external product development partners to ensure stage-gates are achieved and state filings are submitted on a timely basis.
Develops, implements, and maintains a competitive product platform.
Partners with product managers to achieve superior execution of product strategy in the marketplace.
Tracks individual product performance by benefit design, market segment, and sub-region.
Supports the development of short- and long-term strategic product plans in support of market, sales, and profitability objectives.
Identifies system needs to support short- and long-term product strategy.
Develops system requirements and ROI.
May lead efforts or manage project teams in the implementation of complex regional and companywide initiatives, including portfolio repositioning in a market, legislative changes, network/provider changes, medical management programs, and policy initiatives.
Owns and manages day-to-day vendor relationships.
Claim exceptions/appeals/fraud, waste, and abuse – coordination with vendor, Compliance and Legal (SIU, if needed) on requested exceptions and, more specifically, on specific claim appeals and overall process.