Sr. Director, Pharma Industry Advisor

Salesforce•Chicago, IL

5d•Hybrid

About The Position

Salesforce is seeking a visionary and experienced Industry Advisor to join their Pharma+ accounts team. This role requires a deep understanding of the Pharma industry and adjacent sectors, with a focus on driving growth strategies in partnership with sales, product, and professional services teams. The ideal candidate will possess executive presence, a collaborative spirit, and a resilient, "get it done" mentality, akin to a start-up environment, while being senior enough to engage with executives at any level within Salesforce or customer organizations.

Requirements

10+ years of Pharma industry specific experience
10 years of high tech company experience and/or large system integrators supporting the above industries
Undergraduate degree
Hands-on leader, "get it done" operating style, and participant in industry associations
Experience with deploying or using innovative technology solutions with a hardworking vision for how we can change the industry in the age of AI
Outstanding written, verbal communication, presentation skills in front of audiences ranging from small executive meetings to very large keynote presentations
Self-starter with ability to multitask in the fast-paced and high-pressure work environment of a start-up paced software company
Strong customer orientation and results-driven leader
Strong understanding of Salesforce products and their industry fit
Outstanding problem solving and analytical skills; demonstrated ability to structure complex problems, develop hypotheses, and present well-supported solutions

Nice To Haves

Preferred expertise in pharma clinical operations, medical and/or commercial.
Advanced degree preferred
Validated ability in leading digital transformation and large-scale change management efforts
Strong understanding of AI and the potential to transform the pharma industry
Ability to influence across a broad spectrum of individuals and functions
Demonstrated ability to analyze and interpret data for value based discussions
Action-oriented, entrepreneurial, flexible and innovative approach to operational management
Ability to engage and motivate teams
Ability to lead through organizational change in a virtual environment

Responsibilities

Partnering with sales, product, professional services, and partners to drive growth strategies around key Pharma+ accounts.
Driving cross-functional growth strategies aligned with Sales leaders.
Accelerating deal cycles through customer-facing engagements.
Supporting thought leadership and industry events with global counterparts.
Working directly with key clients across biopharma and life sciences, bringing industry understanding, problem-solving skills, strategic clarity, and executive presence.
Representing Salesforce at key industry events to identify new growth opportunities and build relationships.
Steward key strategic efforts such as Industry Councils and executing key deliverables aligned with the Operating Plan, Industry North Star, and Market Imperatives.
Influencing industry solutions creation to educate and enable sales, pre-sales, and customer success teams.
Analyzing internal and external data, and analyst reports to create points of view on market trends, performance, risks, and opportunities.
Co-leading industry long-term strategy and driving cross-functional growth outcomes.
Prioritizing key accounts and customer relationships to remove friction from deal cycles and drive trust, relevance, and credibility with customers at the VP+/C-Suite level.
Partnering cross-functionally on relevant content for events, marketing materials, and partner GTM activities.
Supporting partner & sales enablement content creation & activities.
Supporting market-ready solution direction & growth strategy execution.
Representing Salesforce at industry events, building relationships and growing the brand.
Developing go-to-market strategies specifically designed to compete with dominant players in the retail technology market.