Sr. Director, People Solutions

Lyra Health

6d • $236,500 - $289,000

About The Position

The Sr. Director, People Solutions leads the technology, data, and operational backbone of Lyra Health’s People function. The role owns HR systems, including Workday and the applicant tracking system; People Analytics; and People Operations. Its purpose is to provide a seamless employee and manager experience, maintain reliable data, and deliver insights that inform business decisions.

The leader sets the strategy and roadmap for People technology, builds a culture of data-driven decision-making, and ensures core HR processes operate accurately, compliantly, and efficiently as the company scales. The position is a key thought partner to the CPO and People leadership team, and contributes to enterprise People strategy, planning, and budgeting.

The role oversees Workday and ATS strategy, governance, configuration, releases, integrations, vendor relationships, and user experience improvements; builds People Analytics capabilities and executive reporting; and oversees People Operations processes, compliance, service levels, and process scalability. The Sr. Director leads, coaches, and develops a team across systems, analytics, and operations, and partners across the People Team and other Corporate functions.

Requirements

• 10+ years of progressive experience in HR operations, HR technology, People Analytics, or related areas.
• 5+ years leading teams.
• Deep, hands-on expertise with Workday HCM, including configuration, reporting, security, and release management.
• Experience managing an ATS and its integrations.
• Demonstrated success building analytics capabilities and presenting insights to senior executives.
• Strong understanding of HR processes, employment compliance, and data privacy requirements.
• Proven ability to manage large cross-functional projects, vendors, and budgets.
• Excellent communication skills, including the ability to explain complex technical and data concepts to non-technical audiences.

Nice To Haves

• Workday certification(s) or equivalent depth of experience.
• Experience with BI and analytics tools such as Tableau, Power BI, Workday Prism, or Visier, and working knowledge of SQL.
• Experience scaling People Operations or HRIS in a high-growth or multi-country environment.
• Bachelor’s degree in HR, Business, Information Systems, Analytics, or a related field.
• Master’s degree or HR certifications such as SHRM or HRCI.

Responsibilities

• Own the vision, roadmap, and governance for Workday HCM and the ATS.
• Lead system configuration, releases, testing, change management, and communications, including Workday’s twice-yearly releases.
• Partner with IT, Finance, Security, and Legal on integrations, data privacy, access controls, audit readiness, and compliance requirements.
• Manage vendor relationships, contracts, budgets, and performance, and evaluate HR technology tools.
• Improve adoption and user experience through automation, self-service, and process simplification.
• Develop and implement a strategy for using AI tools to enable the People team.
• Build and lead the People Analytics function, covering workforce planning, headcount and attrition reporting, DEI metrics, engagement and talent analytics, compensation analysis, and recruiting funnel metrics.
• Establish a single source of truth for People data, including clear definitions, data quality standards, and governance.
• Deliver dashboards and executive-level reporting that provide actionable insights for the CPO, executive team, and Board.
• Develop predictive and advanced analytics capabilities, such as retention risk analysis and workforce modeling.
• Oversee People Operations processes, including onboarding and offboarding, employee lifecycle transactions, HR data administration, employment verification, immigration and mobility support as applicable, and policy administration.
• Ensure compliance with federal, state, and international employment regulations and reporting requirements.
• Define and monitor service levels, case management, and continuous improvement for the People service model.
• Standardize and scale processes to support growth, acquisitions, and organizational change.
• Lead, coach, and develop a team across systems, analytics, and operations.
• Serve on the People leadership team and contribute to enterprise People strategy, planning, and budgeting.
• Build strong partnerships across the People Team and other Corporate functions.

Benefits

• Comprehensive healthcare coverage, including medical, dental, vision, FSA/HSA, life, and disability insurance.
• Coaching and therapy services through Lyra for Lyrians.
• Equity through discretionary restricted stock units.
• Paid vacation, sick days, and company holidays.
• Paid parental leave.
• 401(k) with up to 3% matching.
• Monthly technology allowance.
• Well-being perks and activities, surprise swag, and regular community celebrations.
• Potential eligibility for discretionary bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed