Sr. Director, Patient Marketing (DTC Media & Engagement)

Neurocrine Biosciences • San Diego, CA

4d

About The Position

Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The Senior Director, Patient Marketing will lead the strategic vision, investment, and execution of all direct-to-consumer (DTC) marketing efforts across the Ingrezza business, with primary accountability for ~$150M in annual media investment spanning Linear TV, Streaming, Paid Search, Paid Social, Programmatic, Digital Display, and owned patient engagement channels (CRM/email). This role serves as the leader for patient demand generation—owning end-to-end DTC strategy including audience segmentation, channel mix optimization, media buying, creative production, and performance analytics. The Sr. Director will build and scale a best-in-class, data-driven DTC engine that drives patient awareness, engagement, and brand growth, while ensuring full alignment with regulatory requirements and corporate objectives. Building on existing brand leadership expectations, this role expands scope to lead brand-specific (Ingrezza) DTC media investment strategy, advanced analytics, and integrated patient activation across channels.

Requirements

• BS/BA degree in scientific or business discipline and 18+ years of experience in Marketing, with significant focus on DTC or consumer Marketing in regulated industries (pharma preferred but not required) including 7+ years of senior leadership experience managing teams and large-scale agency relationships.
• Experience leading integrated campaigns across TV and digital channels at national scale.
• OR Master's or MBA degree preferred and 15+ years of related experience OR PhD and 10+ years of related experience and extensive previous managerial experiences also required
• Recognized leader in DTC marketing with deep expertise in large-scale media investment, particularly TV and omnichannel ecosystems
• Proven track record managing $100M+ media budgets with measurable business impact
• Extensive experience leading national TV media buying and integrated campaign execution
• Strong understanding of creative development and production processes for DTC campaigns
• Expertise in: Linear TV and CTV/OTT ecosystems, Digital performance marketing (search, programmatic, social), Media planning, buying, and optimization, Marketing analytics, attribution, and ROI measurement
• Ability to synthesize complex data into actionable strategies
• Strong commercial acumen and ability to link marketing investment to business outcomes

Nice To Haves

• Pharma preferred but not required

Responsibilities

• Own the DTC strategy driving patient acquisition, education, and activation at scale
• Lead long-range planning for patient marketing for the Ingrezza brand, including brand-level prioritization, investment allocation, and ROI optimization
• Serve as the senior subject matter expert in DTC marketing, including Linear TV, CTV/Streaming, and digital performance media
• Partner with Omnichannel team to translate business objectives into integrated, omnichannel patient journeys across awareness, consideration, and conversion
• Serve as a trusted advisor to senior leadership, influencing key business and investment decisions, shaping brand and commercialization strategy through patient-centric insights and DTC performance data
• Direct and optimize ~$150M in annual media spend across: Linear TV (national & local broadcast/cable buying), Streaming / Connected TV (OTT platforms), Paid Search (Google/Bing), Programmatic display & video
• Lead agency partnerships for media planning and buying, ensuring best-in-class negotiation, placement strategy, and efficiency
• Establish KPI frameworks (reach, frequency, GRPs, CPA, ROI, patient starts) and continuously optimize channel mix
• Oversee advanced attribution modeling and marketing mix modeling (MMM) to inform investment decisions
• Provide strategic oversight of national TV media buying strategy, including upfronts, scatter market, and audience targeting approaches
• Lead development of high-impact DTC creative across video, digital, and integrated campaigns
• Partner with creative agencies to ensure production of compelling, compliant, and performance-driven content
• Ensure creative effectiveness through testing frameworks (A/B, multivariate, copy testing, brand lift studies)
• Align messaging across channels while tailoring execution for platform-specific performance
• Build and scale a performance-driven marketing organization leveraging real-time data and insights
• Implement advanced measurement frameworks including: Multi-touch attribution (MTA), Marketing mix modeling (MMM)
• Drive continuous optimization of campaigns based on data insights, audience segmentation, and behavioral trends
• Partner with Commercial Operations and Analytics teams to unlock actionable insights and predictive modeling
• Serve as a key member of the Brand Leadership Team, influencing brand and cross-functional strategy by embedding patient-centric, data-driven DTC insights into commercialization planning
• Partner with Market Access, Sales, Medical, Legal, and Regulatory teams to ensure aligned and compliant execution
• Serve as the DTC lead on promotional review committees, ensuring adherence to all regulatory standards
• Collaborate with advocacy groups and patient communities to strengthen engagement strategies
• Represent Neurocrine externally, as appropriate, in DTC marketing, media, and patient engagement forums to build thought leadership and bring forward industry best practices
• Lead and develop a high-performing patient marketing team, including 3 direct reports (Associate Director, Senior Manager, and one additional role to be defined), while continuing to evolve team structure to support DTC growth
• Oversee external agencies across media, creative, production, and analytics
• Establish clear governance models, performance expectations, and accountability across partners
• Foster a culture of innovation, agility, and continuous improvement
• Provide leadership through both direct reports and agency partners, establishing clear accountability, development, and performance standards

Benefits

• retirement savings plan (with company match)
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Director