Sr. Director, Operations

Mythics, LLC•,

1d•Hybrid

About The Position

The Sr. Director, Operations leads, engages and oversees Oracle engagements in the role of operations manager. This role focuses on implementation strategies, approaches and timelines, with the goal to ensure high quality deliveries in technical engagements. The Sr. Director, Operations supports all sales activities in the assigned practice, to include demos, presentations, RFP pricing and responses through the SOW development process. This role handles problem analysis, escalation and resolution of client engagements and works collaboratively across the practice, engaging with other departments and teams as required. This role operates at the highest level of complexity and independently determine solutions and responses to complex problems and situations.

Requirements

Bachelor’s Degree at a minimum in an IT related field or equivalent work experience, required.
16 years of work experience.
10+ years of experience implementing Oracle applications (Implementations, Upgrades or Support).
8+ years in consulting services and 5+ Public sector clients.
Experienced with the increased importance of Change Management for Oracle cloud implementations.
Must have experience collaborating with clients on business process reengineering across all pillars.
Willing to travel up to 30% to client sites nationwide as needed.
Excellent team building, mentoring, and leadership abilities.
Strong communication skills to be able to work with clients and present to director and/or C-level executives.
Ability to multi-task, focused on planning and organization.
Experienced in multiple implementation methodologies (Agile, Waterfall, Hybrid)
Strong presentation skills.
Great Customer management skills.
Ability to lead multiple cross project collaborations / discussions.
In-depth knowledge of project planning methodologies and software development life cycles.
Proposal approach, scoping and pricing.
Consulting experience in the implementation lifecycle and methodologies.
Effective written and verbal communications a must.
Excellent time management and organizational skills.
Ability to work collaboratively in a project team.
Demonstrated strong analytical abilities.
Willing to learn a range of business or technical specialties based on business needs.
Demonstrated ability to convey complex information in a clear and concise manner.

Responsibilities

Ensure quality of all delivery for all oversight engagements.
Develop implementation strategies, approaches and timelines.
Communicate effectively and efficiently with project sponsors, steering committee members and C-Level executives.
Contribute to Mythics ongoing methodology improvements and delivery capabilities.
Forecast and staff of all project engagements.
Support all sales activities including demo presentations and support, RFP pricing and responses through SOW development.
Preparation team for client engagements.
Assist in assigned practice performance management processes.
Engage in periodic engagement status reporting to Managing Director.
Resolution/solutioning of issues and gaps where the project team needs assistance.
Escalate any project issues or risks to PMO and Managing Director
Stay current with evolving Oracle products and technology.
Work in close cooperation with other areas of the organization.
Handle all other duties, as assigned.

Benefits

Comprehensive Health, Dental, and Vision plans
Premier 401k retirement plan with corporate matching and a 529 college saving plan
Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
Legal Resources
Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
Employee referral program
Employee recognition, gift and reward program
Tuition reimbursement for continuing education
Remote or hybrid work options
Engaging company events such as team building activities, annual awards and kick-off parties
Health and wellness-focused activities
Relaxation Spaces
In-office gourmet coffee, tea, fresh fruit and healthy snacks
Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices