Sr Director, Operations and Supply Chain

Connected Cannabis•Sacramento, CA

2d•Hybrid

About The Position

The Sr Director, Operations is responsible for leading and optimizing the end-to-end California operating system, spanning supply planning, manufacturing, production, demand planning, distribution, order fulfillment, and fleet operations. This leader manages through its functional leaders while creating the accountability, operating cadence, and performance standards required to deliver high service levels, consistent quality, and efficient cost structures. While not responsible for cultivation, this leader must also understand cultivation outputs well enough to understand the timing, quality, and characteristics of incoming biomass and translate that supply into effective production and biomass pathway decisions. Success in this role requires a strong understanding of customer needs, industry dynamics, operational best practices, and hands-on leadership to deliver measurable impact and longterm value across the organization. This position is based in the Sacramento, California area and requires daily onsite presence across facilities.

Requirements

Bachelor’s degree in Business, Engineering, or a related field.
10+ years of progressive leadership experience in multi-facility manufacturing industries.
Proven ability to lead large, cross-functional teams in a fast-paced environment.
Hands on ERP experience, critical
Experience with continuous improvement methodologies and operational excellence programs.
Excellent communication, leadership, and problem-solving skills.
Strong financial acumen with experience in budgeting and P&L management.
Ability to travel ~25% of time - regular monthly travel, required.

Responsibilities

Provide strategic and operational leadership across the operations network, including supply planning, manufacturing, production, packaging, warehousing, distribution, fulfillment, and fleet operations.
Lead integrated demand and supply planning/S&OP in conjunction with capacity planning, inventory strategy, and biomass allocation to align with commercial objectives while minimizing stockouts and aging inventory.
Establish clear KPIs, targets, budgets, and operating rhythms across functional areas; regularly review performance, identify root causes, and drive timely corrective and preventive actions.
Develop and maintain standardized operating procedures, efficient workflows and manufacturing layouts, disciplined inventory controls, and scalable operating systems that promote safety, quality, compliance, efficiency, and consistency.
Continuously improve labor, material, freight, inventory, yield, cycle time, equipment utilization, and overall operating costs without compromising service, quality, or compliance.
Maintain visibility into cultivation forecasts, harvest timing, biomass quality, and expected volumes to proactively adjust production schedules, processing pathways, capacity, and inventory plans.
Identify and execute opportunities in technology, equipment, automation, systems, process improvements, and facility capacity; develop business cases and lead capital planning and implementation to support growth and scalability.
Lead strategic vendor and service-provider relationships, including sourcing, negotiations, performance management, risk mitigation, issue resolution, and business reviews to ensure material availability, service levels, quality, and cost effectiveness.
Champion a culture of safety, quality, accountability, and continuous improvement while ensuring compliance with applicable state, local, regulatory, and company quality requirements. Lead root-cause analysis and corrective actions for operational and quality issues.
Partner with Commercial, Cultivation, and other stakeholders to translate product and technology roadmaps into operational requirements and successfully execute product launches, new product introduction, process changes, and transitions to scaled production.
Partner closely with Cultivation, Sales, Commercial, Finance, Compliance, R&D, and other stakeholders to align operating plans, resources, and priorities with business objectives and customer commitments.
Lead, recruit, mentor, and develop functional leaders and operations teams; establish clear ownership and accountability, strengthen leadership capability and succession planning, and foster a data-driven culture of continuous improvement.
Own operating budgets, forecasts, cost-control initiatives, and performance reporting; provide timely analysis and recommendations to management to support informed business decisions.
This position provides leadership and oversight for the Operations Department and is responsible for organizational structure, performance management, hiring, development, and accountability of Operations team members.