Sr. Director of Product Design

NBCUniversal•New York, NY

2d•Hybrid

About The Position

The Media Group at NBCU supports a powerhouse collection of consumer-first brands including Peacock, NBC, Bravo, NBC Sports, and NBCU International. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive. This role reports to the Vice President of Product Design of Commerce. The focus of this team is on the experience of the end user who starts out as a prospect and has an interest in purchasing a subscription through a device partner (ie Samsung TV, Roku, Apple TV, Apple mobile, Android mobile etc). The journey continues through possible offers, and then to the purchase journey. The Commerce Product Design Team also cares for the UX of the user who wants to upgrade, downgrade, or wants to cancel their subscription through a device partner. This role holder will lead, mentor, conceive, define, design, develop, test, and launch vivid and compelling experiences that are contextually relevant, exceedingly useful, and will drive results. You will partner closely with other designers and design leaders on driving an innovative design vision while ensuring AI (Agentic Commerce) features feel seamless, natural, and cohesive across surfaces and platforms.

Requirements

Sr. Director of Product Design role requires leading a team of product designers to deliver end-to-end UX for high-value, consumer-centric digital products.
Must be able to present creative to all audiences.
Must be able to formulate and communicate ideas and plans to peers, leadership, and engineering contributors.
Must be able to balance inputs from business, design, research, technology, and external partners.
Must be able to create a network of cross-functional partners.
Must be able to build rapport and earn trust.
Must be able to provide creative thought leadership and drive UX design solutions by combining industry best practices with own expertise and insight about human behaviour.
Must be able to lead design teams in ideation and concept explorations.
Must be able to lead design teams in running their own UX research in the discovery phase.
Must be able to partner with Product Management, Engineering, and other internal partners to define the strategy & experience of consumer facing products.
Must be able to collaborate with product owners and engineers to successfully deliver products to market.
Must be able to lead others and grow talent.
Must be able to provide creative direction and mentorship to designers and define patterns and practices for the team and the product.
Must be able to provide updates to leadership and address blockers for the team.
Must have a human centred design approach to how to evolve our output and process.
Must maintain a critical eye, and an obsessive attention to detail.
Must be an ambassador to a healthy and collaborative culture for our product organization.

Nice To Haves

Experience with AI (Agentic Commerce) features.

Responsibilities

Lead a team of product designers to deliver end-to-end UX for high-value, consumer-centric digital products.
Present creative to all audiences.
Formulate and communicate ideas and plans to peers, leadership, and engineering contributors.
Balance inputs from business, design, research, technology, and external partners.
Create a network of cross-functional partners.
Build rapport and earn trust.
Provide creative thought leadership and drive UX design solutions by combining industry best practices with your own expertise and insight about human behaviour.
Lead design teams in ideation and concept explorations.
Lead design teams in running their own UX research in the discovery phase.
Partner with Product Management, Engineering, and other internal partners to define the strategy & experience of consumer facing products.
Collaborate with product owners and engineers to successfully deliver products to market.
Lead others.
Grow talent.
Provide creative direction and mentorship to designers and define patterns and practices for the team and the product.
Provide updates to leadership and address blockers for the team.
Have a human centred design approach to how to evolve our output and process.
Maintain a critical eye, and an obsessive attention to detail.
An ambassador to a healthy and collaborative culture for our product organization.