Sr. Director of Operations - APS Mobilization Support

ABM US•Chicago, IL

17h

About The Position

The Senior Director of Operations (SDO) – APS Mobilization Support ensures new ABM Performance Solutions (APS) contracts are implemented in compliance with ABM standards. This role supports projects such as asset management, CMMS programs, and capital planning during mobilization and beyond. The SDO reports to the VP of Ops Support (CX/OS) and collaborates closely with the APS Platform Team and APS Portfolio Leads. The primary responsibility is setting up and executing the APS service delivery model for new client contracts, from initial sales opportunities through stabilization and ongoing operations, in partnership with the Client Experience and Ops Support Program Manager. ABM Performance Solutions (APS) is ABM’s integrated platform delivering all services under one contract, maintaining the built environment through self-performed services like cleaning, energy, sustainability, safety, resiliency, power, mechanical, electrical, EV charging, parking, and engineering, aiming to improve operations, enhance reliability, and allow clients to focus on their core business.

Requirements

Ability to Travel up to 75% of the time, as needed, for ongoing support for mobilization needs

Responsibilities

Ensure new APS contracts are implemented in compliance with ABM standards
Support projects such as asset management, CMMS programs, and capital planning during mobilization and beyond
Set up and execute the APS service delivery model for new client contracts (from initial Sales / Opportunities through stabilization and ongoing operations) in collaboration with the Client Experience and Ops Support Program Manager
Manage Remote team members that travel