Sr. Director of Internal Communications, Copilot

Microsoft•Mountain View, CA

About The Position

Microsoft Copilot is seeking an Internal Communications Director to lead the narrative, communications rhythm, and employee engagement strategy for a key product organization. This role involves partnering with senior leadership to translate business and product developments, organizational changes, and leadership priorities into clear internal communications. The ideal candidate is a strategic storyteller capable of both high-level architecture and hands-on content creation, comfortable with ambiguity, pace, and complexity in a rapidly evolving environment. The role requires mature judgment, strong writing skills, deep stakeholder understanding, and experience with technical and high-growth teams.

Requirements

Bachelor’s Degree in Business, Marketing, Communications, Finance, or related field AND 8+ years of experience in Communications, Marketing Operations, Field Operations, Program Management, Project Management, or a related field OR equivalent experience.
Experience supporting senior executives, product leaders, technical leaders, founders, or leadership teams in high-change environments.
Experience building internal narratives, leadership messaging, employee communications strategies, and communications rhythms for large or rapidly scaling organizations.
Experience in high-growth technology environments, startups, product-led companies, AI companies, or organizations that have gone through rapid scale, pivots, acquisition, integration, or significant organizational change.
Experience communicating with technical, engineering, product, or innovation-oriented audiences.
Strong writing and editing skills, including the ability to create clear, concise, high-quality messaging and materials with limited direction.
Demonstrated ability to operate in ambiguity, exercise sound judgment, and move quickly while maintaining message quality, stakeholder trust, and strategic clarity.
Ability to navigate a large company environment while preserving speed, directness, and startup-style clarity.
Agility and comfort with ambiguity
Data-informed communications measurement
Communications channel strategy
Executive presence
Trusted advisor capability
Program and project management

Nice To Haves

Master's Degree in Business, Marketing, Communications, Finance, or related field AND 8+ years communications, marketing operations, field operations, program management, project management, or related experience OR Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 12+ years communications, marketing operations, field operations, program management, project management, or related experience OR equivalent experience.

Responsibilities

Develop and drive the internal communications strategy for a large, fast-moving product organization, ensuring employees understand priorities, direction, culture, and narrative.
Translate leadership vision and business priorities into scalable internal storylines, messaging frameworks, and communications plans.
Partner with senior leaders to shape messaging, prepare communications, and create materials like emails, talking points, all-hands content, and presentations.
Build the internal narrative architecture, connecting product evolution, organizational change, employee sentiment, and Microsoft's AI opportunity.
Establish and improve communications channels, cadences, and information flow for effective employee and leader communication.
Collaborate across functions to understand audience needs, identify gaps, align priorities, and create resonant messaging for technical and product-focused employees.
Support communications during periods of organizational change, including updates, shifting priorities, new operating models, and business transformation.
Partner with tactical communications operators while owning the strategic layer to ensure execution aligns with strategy.
Use data, feedback, and input to evaluate communication effectiveness and improve clarity, channel usage, and employee understanding.
Help leaders foster two-way dialogue and reinforce a culture that is innovative, high-conviction, human-centered, and connected to Microsoft's AI mission.