Sr. Director, Merchant Marketing – Paze

Early Warning Services • New York City, NY

8d • Hybrid

About The Position

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose The Sr. Director of Paze Merchant Marketing is responsible for orchestrating merchant marketing programs by working with new Paze merchants to drive Paze trial, usage, and loyalty across Merchant channels. The primary responsibility for this role is to build key relationships with Paze merchants to accelerate growth and usage for Paze through comarketing campaigns.

Requirements

• Bachelor’s degree in Business Administration, Marketing design/graphics, communications, or a related field.
• 15 years of progressive experience in merchant marketing, merchant management in financial services or related field.
• At least 5 years’ experience managing people.
• Proven experience in building comarketing programs that drive incremental value and sales in financial services and payments.
• Strong Executive presence and ability to build key relationships across internal and external parties.
• Expertise in relationship management, influencing and negotiating marketing outcomes – ability to work across multiple constituents (Paze, Financial institutions, Partners, Agencies) to drive results.
• Strong leadership skills in driving vision and leading high-performance teams- excellent interpersonal skills with ability to influence and engage internal & external stakeholders.
• Excellent attention to detail & verbal and written communication skills.
• Proficiency with Microsoft Office and familiarity with Adobe Creative Suite (Illustrator, InDesign, Photoshop).
• Self-starter with ability to organize, prioritize work and meet deadlines.
• Proven ability to collaborate, communicate and navigate through multiple disciplines and various seniority levels with internal and external partners.
• Ability to multi-task and work effectively in a fast-paced, dynamic, growth-oriented environment.
• Background and drug screen.

Nice To Haves

• Additional related education and/or experience preferred.
• Typically aligns with 15 or more years of related experience.

Responsibilities

• Oversees, develops, and drives the execution of merchant marketing campaigns across the merchant community by selling in Paze value proposition and bank plans to drive incremental sales or new customers to merchants.
• Establishes and deepens senior level relationships with Paze merchants marketing stakeholders, to identify and implement marketing campaigns across the merchant digital channels.
• Advances Merchant marketing strategies by optimizing budget across key merchants and identifying unique value proposition of Paze for key merchants.
• Works with agency partners to develop campaign plans and optimize media spend and strategies for key merchants.
• Unlocks merchant priorities and business objectives and develops Paze “pitch decks” to drive Paze value proposition and sell in comarketing campaigns creating a win-win across bank, merchants and Paze.
• Partners with internal business team stakeholders to design and implement initiatives that increase Merchant sales, drive Paze adoption and deliver incremental value to our merchants.
• Identifies and implements opportunities to drive higher customer engagement through merchant and banks loyalty programs and consumer incentives.
• Provides effective leadership in developing highly engaged, high-performance teams.
• Support the company’s commitment to protect the integrity and confidentiality of systems and data.

Benefits

• Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

What This Job Offers

• Job Type: Full-time
• Career Level: Director