Sr. Director, Internal & Stakeholder Communications

Girl Scouts of the USA•New York, NY

1d•$109,000 - $180,000•Hybrid

About The Position

The Senior Director, Internal and Stakeholder Communications is a senior enterprise communications leader responsible for driving clarity, alignment, and trust across GSUSA’s workforce and key internal stakeholders during a period of significant organizational transformation. This role serves as the central communications integrator for high-impact, cross-functional initiatives that do not naturally sit within a single community or function—particularly those driven by the CEO, National Board, Executive Management Team, or enterprise strategy. The Senior Director applies a rigorous stakeholder lens, anticipates risk, and ensures that internal and Movement-facing communications are intentional, coordinated, and delivered at the right moment, in the right way. Operating with high discretion and sound judgment, this leader is a trusted advisor to executive leadership and a connective force across Corporate Affairs, Strategy, Customer Experience, Talent & Culture, Legal, and the Board Office.

Requirements

10+ years of progressive experience in internal, corporate, or stakeholder communications
Strong project management instincts paired with strategic communications expertise
Exceptional judgment, discretion, and stakeholder management skills
Ability to translate strategy into clear, human-centered communications
Comfort operating in ambiguity and building structure where none exists
Strategic thinker who sees the whole system and its interdependence
Proactive, anticipatory communicator who “connects the dots”
Collaborative relationship builder
Skilled storyteller and narrative shaper
Calm under pressure; grounded, thoughtful communicator
Office 365 or similar suites
Competency in PowerPoint or similar presentation software
Competency in Microsoft Excel or similar software
Bachelor’s degree or equivalent experience
Minimum of 10-12 years’ experience in corporate environment
10+ years of progressive experience in internal, corporate, or stakeholder communications
Demonstrated success leading communications for complex, matrixed organizations
Experience advising senior executives and boards on sensitive issues

Responsibilities

Communications Leadership for High-Impact, Cross-Functional Initiatives
Provide strategic communications leadership and project oversight for enterprise initiatives that are high-visibility, cross-functional in nature, and often driven by the CEO, National Board, Executive Management Team, or organizational strategy. Responsibilities include:
Leading stakeholder mapping and communications strategy from inception through execution
Ensuring the right leaders are engaged at the right moments for input and decision-making
Anticipating issues, scenario-planning, and elevating risks before they escalate
Coordinating communications timelines and outputs across teams
Elevating critical matters to EMT as appropriate
Acting as a central project manager for complex, sensitive communications
Internal Governance & Stakeholder Communications Strategy
Serve as a strategic partner on internal governance communications, including strategy communications alignment tied to Vision 2030 execution, communications to and from the National Board, GSUSA-only internal communications in partnership with various Community leads. Responsibilities include:
Ensuring GSUSA staff are informed early and clearly on major decisions
Strengthening internal cascades so staff are aligned with Council CEOs—not learning after the fact
Driving quarterly alignment and review of internal governance communications
Inbound Request Vetting & Strategic Prioritization
In collaboration with the Office of the CEO, design and oversee a consistent process for evaluating inbound requests such as thought leadership and conference opportunities, external partnership inquiries, and requests for CEO or Board commitments. Responsibilities include:
Developing evaluation rubrics and decision frameworks
Creating templates and repositories to streamline responses
Recommending clear next steps aligned with strategy and capacity
Corporate Affairs Team Alignment & Deployment
In close partnership with the Chief Communications & Corporate Affairs Officer, this role serves as a strategic partner for proactive planning and future-state mapping and a steward of team capacity. Responsibilities include:
Management of a comprehensive and cross-functional communications calendar that is widely understood and adopted, and that brings a stakeholder lens to our communications
Balancing long-term strategic initiatives with reactive demands
Tracking enterprise priorities and upcoming deliverables
Helping optimize how leadership time and communications resources are deployed across the Movement

Benefits

GSUSA offers 20+ days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.
Medical and Behavioral Health Coverage
Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance.
Both plans include GSUSA partial subsidy of premium costs
Dental and vision coverage
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts
Company-paid life insurance
Flexible work arrangements
12 weeks of paid parental leave
401(K) with company match
Sick leave
Short- and Long-Term Disability for salary continuation
Health and Wellness Classes and Activities throughout the year
Access to Employee Engagement Groups