Director, Internal Communications

Alterra • Denver, CO

1d • $156,000 - $200,000 • Hybrid

About The Position

The Director of Internal Communications leads the strategy, voice, and evolution of how Alterra Mountain Company connects with team members across our mountains, offices, and communities. This role is responsible for designing and delivering clear, consistent and authentic communications that keep our teams informed, aligned, and inspired around what matters most. As a steward of Alterra’s culture, this leader designs and delivers communications that bring our purpose, values, and strategic priorities to life. Through thoughtful storytelling, strong partnerships across the organization, and a deep understanding of our diverse team member audience, the Director of Internal Communications ensures every communication strengthens connection, drives engagement, and reinforces the experience of being part of the Alterra team. This role plays a critical part in creating moments of clarity, pride, and belonging for team members, ensuring that information flows effectively across the organization while elevating the stories that define who we are.

Requirements

• 10+ years of experience in internal communications, corporate communications, or related roles, with a demonstrated ability to lead enterprise-wide communication strategies.
• Experience supporting senior leadership and executive teams, including developing leadership messaging, executive communications, and organization-wide announcements.
• Proven experience working within complex, multi-location organizations, ideally supporting both corporate and frontline or operational workforces.
• Demonstrated ability to lead communications for major initiatives, organizational changes, and cultural programs in a dynamic environment.
• Strong writing, editing, and storytelling skills with experience developing content across multiple formats and communication channels.
• Experience managing internal communication platforms and tools such as intranets, newsletters, and team member engagement systems.
• Ability to operate effectively in a fast-paced, collaborative environment, managing multiple priorities and stakeholders simultaneously.
• Professional/lived experience working in a culturally competent manner with a broad range of people.
• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field required; advanced degree preferred.

Nice To Haves

• Experience in hospitality, outdoor recreation, lifestyle brands, or multi-site consumer-facing organizations is a plus.

Responsibilities

• Strategic Leadership & Communications Strategy Lead the development and execution of a company-wide internal communications strategy that ensures team members across all locations and roles remain informed, connected, and aligned with Alterra’s purpose, values, and strategic priorities.
• Shape and continuously evolve the internal communications ecosystem, including the intranet, engagement platforms, newsletters, leadership communications, video content and storylines and internal campaigns, ensuring each channel delivers clear value and reaches team members effectively.
• Establish communications frameworks, standards, and best practices that support consistency, clarity, and strong internal brand alignment across the organization.
• Culture & Storytelling Bring the Alterra story to life through compelling narratives that celebrate team member voices, highlight achievements, and reinforce the moments that define our culture.
• Elevate storytelling that reflects the spirit of our mountains and communities, helping team members see how their work connects to the broader mission of the company.
• Partner across teams to spotlight initiatives, milestones, and experiences that strengthen pride and belonging throughout the organization.
• Executive & Leadership Communications Serve as an internal strategic communications advisor, helping translate complex priorities into clear, authentic messaging that resonates with team members.
• Develop tools, frameworks, and communication guides that empower leaders and managers to effectively connect with their teams and cascade key information with confidence and clarity.
• Ensure leadership communications reinforce transparency, trust, and alignment across the organization.
• Organizational Initiatives & Change Communications Lead internal communications strategies, in collaboration with the Vice President of Communications, for high-impact initiatives, organizational changes, and company-wide programs, ensuring team members understand what is changing, why it matters, and how it connects to the future of the organization.
• Partner cross-functionally to plan and deliver messaging that drives awareness, understanding, and meaningful engagement.
• Enterprise Events & Engagement Oversee communications strategy for company-wide meetings, leadership forums, and other major internal events, ensuring clear objectives, thoughtful planning, and seamless delivery.
• Lead in vendor selection, negotiating contracts and managing related partnerships.
• Establish communication cadences and post-event follow-through that reinforce key messages and sustain momentum.
• Monitor the effectiveness of internal communications and continuously refine approaches based on feedback, engagement data, and evolving organizational needs.
• Other duties as assigned.

Benefits

• Free Ikon Pass for all eligible employees + additional free skiing/riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents
• Discounted skiing/riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
• Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more
• 401(k) plan with generous company match
• Paid parental leave of up to 6 weeks for eligible employees
• Commuter benefits (Denver employees only)
• Hybrid workplace policy encouraging regular in-person collaboration in our dog-friendly company headquarters office located in Denver’s RiNo Art District neighborhood (for eligible employees).

What This Job Offers

• Job Type: Full-time
• Career Level: Director