Sr. Director, Human Resources

H.W. Kaufman Group • Farmington Hills, MI

1d • Hybrid

About The Position

H.W. Kaufman Group is seeking a Sr. Director, Human Resources to support and execute HR strategy across a complex, multi-location insurance organization. This role will directly lead a team of approximately 5 HR Business Partners, providing leadership, coaching, and alignment across geographically dispersed offices to foster a high-performance, transparent, and respectful workplace culture. H.W. Kaufman Group is a powerful global network of companies dedicated to shaping the future of insurance, with over 2,000 dedicated professionals across an extensive network of over 60 offices worldwide. They are privately and family owned, allowing them to adapt to fluctuating market conditions. Their services include brokerage, underwriting, real estate, claims, loss control, and risk management. The company is an equal opportunity employer, committed to making reasonable accommodations for qualified individuals with disabilities.

Requirements

• Bachelor’s degree or equivalent experience required
• 10+ years of progressive experience in employee relations, HR leadership, or employment law–related roles
• Demonstrated ability to translate business strategy into HR priorities and actionable plans
• Experience operating as a consultative HR leader supporting senior leaders in a complex, multi-site organization
• Strong business acumen with the ability to influence decision-making at all levels
• Demonstrated experience managing investigations and employment litigation
• Prior people management experience
• Strong knowledge of U.S. employment law and employee relations best practices

Nice To Haves

• Advanced degree preferred
• Experience preferably within financial services or similar industries
• Prior people management experience preferably with leading HR Business Partners or ER teams

Responsibilities

• Drive initiatives that enhance employee engagement, retention and organizational effectiveness, aligning ER practices with broader HR strategies
• Serve as a strategic advisor to stakeholders, providing consultative guidance on organizational effectiveness, talent management and change management initiatives
• Partner with business leaders and HR Centers of Excellence (e.g., Talent, Compensation, Benefits, Learning & Development) to align people strategies with business priorities and drive organizational performance
• Lead and execute the organization’s employee relations strategy across North America locations
• Serve as the senior escalation point for employee relations matters, including investigations involving harassment, discrimination, retaliation, misconduct, privacy and other sensitive issues
• Conduct and oversee investigations requiring advanced analysis, cross-functional collaboration and discretion
• Partner closely with Legal on legal case management, employment litigation and administrative charges (e.g., EEOC, NLRB, state agencies), including investigations conducted at the direction of counsel
• Directly manage and develop a team of HR Business Partners (field-based and headquarters-based), ensuring consistency in ER practices and leader support
• Document, analyze and report on ER trends, metrics and root causes to mitigate risk, improve employee experience and strengthen organizational culture; track solutions
• Establish and maintain strong, trusted relationships at all levels of the organization; consult and influence leaders and stakeholders to advance a high-performance culture
• Advise leaders and team members on employment law, performance management, corrective action and conflict resolution
• Complete research and other employee relations special projects

Benefits

• Competitive compensation
• Employer paid continuing education courses and designations via access to Kaufman Institute
• Health and welfare benefits including medical, vision and dental
• 401K with employer match
• Paid vacation, sick time, and holidays
• Access to Kaufman Wellness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees