Sr Director, Global Business Process, Invoice to Cash (Finance)

PCI Pharma Services•Philadelphia, PA

About The Position

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. Position Summary The Invoice to Cash (I2C) Global Process Owner is responsible for designing, standardizing, and governing the end-to-end global I2C process across all three business units. Reporting directly to the Global Process Optimization (or BPO), this position owns the I2C workstream within the company’s JDE ERP global blueprint. The role is responsible for partnering closely with business unit finance, Order to Delivery GPO, accounts receivable, sales, project managment, and credit stakeholders to collaboratively define future-state process and system requirements, translate those requirements into detailed JDE configurations, develop comprehensive test scripts, lead user acceptance testing (UAT), and drive organization-wide training and change adoption. Working in close partnership with the selected System Integrator (SI), the I2C Global Process Owner ensures a high-quality, business-aligned rollout—one business unit at a time—while harmonizing previously site-specific master data (e.g., customer masters, credit limits, terms), customizations, and processes into a unified global design. A critical focus of the role is to design and implement strong, system-enabled financial controls within the JDE environment to establish a robust internal control framework that prepares the company for future public company status, including readiness for SOX 404 compliance, external audit scrutiny, and sustained regulatory reporting obligations (e.g., revenue recognition under ASC 606/IFRS 15, credit risk management). This position plays a pivotal role in the finance transformation program, ensuring seamless integration with the future process, while elevating global oversight of invoicing accuracy, collections efficiency, days sales outstanding (DSO), bad debt management, and cash flow predictability to world-class standards.

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or related field required; MBA or Master’s preferred.
Professional certification strongly preferred (CPA, CMA, CIMA, ACCA, or equivalent).
10+ years of progressive finance or accounts receivable experience, with at least 5 years in a global I2C/AR/O2C leadership role.
Minimum of 5 years of hands-on experience with major ERP systems (e.g., SAP, Oracle, or JDE), with a strong preference for JD Edwards, including configuration of Accounts Receivable modules (Customer Master, Invoice Entry, Credit Management, Collections, Cash Application, Deductions/Disputes, Revenue Recognition).
Proven track record leading or heavily supporting at least one full-cycle ERP implementation (greenfield or global template rollout) in a multi-site, multi-business-unit environment.
Demonstrated experience partnering with business stakeholders (finance, sales, credit, customer service) to gather, document, and validate detailed process and system requirements for invoice-to-cash workflows.
Hands-on experience developing test scripts, leading user acceptance testing (UAT), managing defect resolution, and driving go/no-go decisions.
Proven success delivering large-scale finance/AR training programs and supporting organization-wide change adoption during ERP transformations.
Direct experience designing, implementing, and documenting SOX-compliant internal controls (or equivalent public-company readiness programs) for accounts receivable, collections, and revenue processes.
Experience working with global business services
Track record of harmonizing divergent site-level AR processes, customer master data, credit policies, and customizations into a standardized global model.