Sr. Director, Facilities Operations – Americas (US, Canada and Latam)
About The Position
At Warner Music Group (WMG), we are a global collective of music makers, music lovers, tech innovators, inspired entrepreneurs, game-changing creatives, and passionate team members. We are guided by three core values: Curiosity, Collaboration, and Commitment. WMG is committed to creating a work environment that actively values, appreciates, and respects everyone, encouraging applications from people with diverse backgrounds and experiences. This role is a leadership position within the Facilities Management team, part of the Global Workplace Experience group, reporting to the VP, Global Facilities Lead. The Global Workplace Experience team focuses on creating and maintaining innovative and safe workplaces to accommodate the needs of our dynamic business and global footprint.
Requirements
- 12–15+ years of experience in building management, real estate activities, or workplace experience.
- Proven leadership across multi-site, multi-country operations.
- Strong financial acumen with experience managing large budgets.
- Experience leading vendor models and outsourcing strategies.
- Executive presence with ability to influence senior stakeholders.
Nice To Haves
- Experience in the entertainment industry.
- Experience executing return-to-office and hybrid workplace initiatives.
- Industry accreditations, professional registration or other advanced training is highly preferred.
Responsibilities
- Lead Workplace Experience strategy and execution across all Americas offices and studios.
- Ensure consistent service delivery, operational standards, and performance across locations.
- Act as the primary regional partner to business leaders and functional stakeholders.
- Own regional operating budgets (OPEX and CAPEX).
- Drive cost optimization initiatives aligned with company-wide targets.
- Identify and execute savings opportunities across vendors, space utilization, and services.
- Oversee all third-party vendors including facilities management, security, hospitality, and food services.
- Drive vendor performance, accountability, and contract optimization.
- Partner with procurement to ensure global consistency and leverage scale.
- Support real estate transactions, workplace strategy, and capital projects.
- Ensure strong execution of office buildouts, renovations, and space optimization initiatives.
- Partner with internal and external stakeholders to deliver projects on time and on budget.
- Elevate workplace experience through hospitality, service design, and employee engagement.
- Balance cost discipline with a high-quality employee and client experience.
- Lead regional implementation of global Workplace Experience initiatives.
- Support organizational transformation, including vendor transitions and operating model changes.
- Drive innovation in how workplace services are delivered and measured.
Benefits
- 401k
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Paid Holidays
- Professional Development
- Learning and Development Program
- Employee Discount Programs
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
