Sr. Director, Executive & Internal Communications

SprinklrNew York, NY
$195,000 - $325,000Remote

About The Position

Sprinklr is seeking a Senior Director, Executive & Internal Communications to lead executive and employee communications programs that connect business strategy, leadership messaging, and employee engagement. Reporting to the VP, Corporate Communications & Analyst Relations, this role will partner with senior leaders across the company to develop compelling narratives, drive organizational alignment, and ensure employees understand and connect to Sprinklr's strategy, priorities, and transformation journey. The ideal candidate is both a strategic thinker and exceptional operator, capable of translating complex business topics into clear, engaging, and impactful communications.

Requirements

  • 12+ years of experience in executive, internal, corporate, or strategic communications.
  • Significant experience supporting senior leaders in fast-paced, complex organizations.
  • Experience leading communications programs during periods of transformation, growth, or organizational change.
  • SaaS, enterprise technology, and/or public company experience preferred.
  • Experience working across global organizations and diverse employee populations.
  • Exceptional writing, editing, and storytelling abilities.
  • Strong business acumen and executive presence.
  • Ability to influence cross-functional stakeholders and drive alignment.
  • Proven ability to balance strategic thinking with hands-on execution.
  • Strong project management, planning, and prioritization skills.
  • Curiosity and comfort with AI and emerging communications technologies.

Responsibilities

  • Partner with senior leaders to develop clear, authentic, and impactful communications.
  • Lead the creation of executive presentations, leadership messaging, company meeting content, organizational announcements, and strategic communications.
  • Translate complex business priorities into compelling narratives that resonate with employees and key stakeholders.
  • Drive consistency and alignment across executive messaging and leadership communications.
  • Lead Sprinklr's internal communications strategy and editorial planning.
  • Develop programs and content that strengthen employee understanding of company strategy, priorities, and performance.
  • Manage and evolve communication channels, ensuring the right messages reach the right audiences.
  • Champion employee engagement and feedback mechanisms that promote dialogue and alignment across the organization.
  • Lead communications planning for major business initiatives, organizational changes, leadership transitions, and key company milestones.
  • Partner with leaders across the business to support transformation initiatives with thoughtful and proactive communications strategies.
  • Help shape and reinforce company narratives that connect strategy, innovation, customer impact, and culture.
  • Lead and develop a high-performing communications team.
  • Establish communications plans, processes, governance, and measurement frameworks that drive consistency and effectiveness.
  • Partner closely with Communications, People, Product Marketing, Brand, and executive stakeholders to deliver integrated communications programs.
  • Leverage AI-enabled tools and emerging technologies to improve efficiency, scale, and effectiveness.

Benefits

  • Voluntary healthcare coverage
  • Paid time off
  • 401k plan with 100% vested company contributions
  • Flexible paid time off
  • Holidays
  • Generous caregiver and parental leaves
  • Life and disability insurance
  • Health benefits including medical, dental, vision, and prescription drug coverage
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