Sr Director, Decisioning Platforms

PayPal•San Jose, CA

1d•Hybrid

About The Position

PayPal makes billions of risk decisions every day. We are building the platform that powers them. This role owns, builds, and delivers that platform. Starting from best-in-class customer experiences and business outcomes, the ideal candidate leads PMs and engineering across three continents with tight deadlines and massive customer impact.

Requirements

12+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
5 years of experience leading others
12+ years in product management with at least 4 years at director level or above leading platform or infrastructure products
Proven track record shipping large cross-functional technical programs in production, not just owning roadmaps
Technical depth sufficient to earn the respect of engineers and pressure-test architectural decisions
Hands-on experience with AI/ML platform components — model serving, feature engineering, or decisioning systems
Experience executing a live legacy system migration, including parity validation and production cutover
Sharp enough instincts on scope and prioritization to make the call when the team cannot
Experience building and delivering global platforms within technology organizations
Experience definition a destination state and working backwards to an MVP

Responsibilities

defining the end state and defending it
determining what ships first and holding the line on scope
driving execution across the roadmap and dependencies
foreseeing blockers and mitigating them before they land
managing to outcomes not status
setting the standard for how the team operates and communicates - from the CRO to the engineer
Establish a shared vision across the company for a portfolio of products, or platform products enabling development & scalability, with a deliberate and cohesive strategy.
Leads product strategy development, and develops a clear, executable view of the product portfolio strategy with cross-functional stakeholders.
Shapes the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
Champions the customer experience and prioritizes customer needs in product requirements and decision making.
Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
Responsible for product portfolio profitability, including budgetary decisions.
Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
Interfaces with senior leadership as needed.
Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.