Sr. Director, CMO, Business Operations

Pfizer • New York City, NY

3d • $214,900 - $358,100 • Hybrid

About The Position

The Senior Director, CMO, Business Operations provides comprehensive business support to the Chief Marketing Officer (CMO), helping maximize business performance and impact globally. As a member of the CMO Leadership Team, the role supports organizational efficiency, goal clarity, and alignment between the CMO and key internal and external stakeholders. It anticipates and prioritizes issues and opportunities across the business and helps ensure their timely resolution and implementation.

The role leads strategic direction and business performance and financial management for complex activities, strengthens operational processes, and supports the CMO’s agenda and enterprise initiatives. It partners with colleagues across functions and geographies, coordinates executive communications and governance, and represents the CMO in meetings as needed.

The selected candidate is expected to work onsite 2.5 days weekly at NYHQ. The annual base salary range is $214,900–$358,100, with eligibility for a performance bonus targeted at 22.5% of base salary and a share-based long-term incentive program. Pfizer offers benefits including a 401(k) plan with matching and additional retirement contributions, paid vacation and holidays, personal days, paid caregiver/parental and medical leave, and medical, prescription drug, dental, and vision coverage. Relocation assistance may be available based on business needs and eligibility. Candidates must be authorized to work in the United States; work visa sponsorship is unavailable.

Requirements

• Bachelor’s degree required.
• At least 12 years of experience.
• Broad knowledge of the pharmaceutical industry and healthcare environment.
• Exceptional interpersonal skills and mastery of working in a matrix environment.
• Ability to drive strategy and execute quickly and with high quality.
• Ability to bring clarity to ambiguity and create concrete, actionable plans.
• Strong analytical skills and a strategic mindset.
• Strong networking skills and ability to collaborate across functions and geographies.
• Executive presence and ability to interact effectively with all levels of the organization.
• Ability to persuade senior leaders and colleagues at all levels.
• Business acumen and strategic thinking abilities.
• Analytical and problem-solving skills.
• Strong writing, presentation, and influencing skills.
• Ability to thrive under pressure, take accountability, and meet deadlines.
• Strong project, time-management, and organizational skills.
• Discretion and trustworthiness when handling confidential information.
• Permanent U.S. work authorization; work visa sponsorship is not available.

Nice To Haves

• Advanced degree preferred.
• At least five years of inline marketing experience strongly preferred.
• Experience in commercial and payer roles is an advantage.
• Familiarity with leading strategic and operating planning processes.
• Role-model behavior aligned with Pfizer’s values of Courage, Excellence, Equity, and Joy.

Responsibilities

• Develop partnerships with colleagues in other functional areas to align goals and strategies and improve consistency and efficiency in processes and systems.
• Lead strategic direction, business performance, and financial management for complex organizational activities.
• Improve operational efficiency and simplify fit-for-purpose business processes, including CMO office operations, annual operating planning, strategic planning, and market and site visits.
• Oversee governance of key meetings and communications owned by the CMO’s office, including attendance, agendas, action-item tracking, follow-up, planning, and logistics.
• Coordinate responses to requests from Pfizer stakeholders, including ELT, Biopharma LT, and Board members.
• Partner with internal enabling functions and networks, and with external partners as needed, to deliver insights and initiatives.
• Drive monthly Board Reports, quarterly ELT reports, quarterly earnings reports, and ad hoc Investor Relations requests by gathering information and ensuring high-quality, timely submissions.
• Support culture and the CMO’s agenda, Pfizer’s purpose, and values through partnerships with Communications, PX, and others, including communications planning, Huddles, blogs, recognition, and survey action planning.
• Promote alignment within the business and Biopharma, lead or participate in special projects, apply learnings to improve efficiency and impact, and make effective use of matrixed and enabling-function teams.
• Enhance the CMO’s effectiveness by preparing and reviewing presentations and briefing documents, preparing speakers, triaging and responding to requests, and organizing and prioritizing materials for review.
• Provide strategic and operational support to the CMO for enterprise initiatives, including Bold Moves and partnerships with external customers.
• Represent the CMO in meetings with others in the organization as needed.

Benefits

• 401(k) plan with Pfizer matching contributions and an additional Pfizer Retirement Savings Contribution.
• Paid vacation, holidays, and personal days.
• Paid caregiver/parental and medical leave.
• Medical, prescription drug, dental, and vision coverage.
• Eligibility for Pfizer’s Global Performance Plan, with a bonus target of 22.5% of base salary.
• Eligibility to participate in a share-based long-term incentive program.
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior