Sr. Director Cloud Development and Sales Engineering

Western Digital•Durham, NC

11h•Hybrid

About The Position

This is a high-impact, cross-functional leadership role responsible for developing and driving strategic technical engagements across North America customer accounts, partnering with our Engineering and Business teams to develop new opportunities for our rapidly expanding storage product portfolio. As the Voice of the Customer within Western Digital, this position will have responsibility to align customer needs with our Engineering and Business teams, foster joint technology partnerships between WD and our customer Engineering teams, and build strategic bridges between customer stakeholders and Western Digital’s business units. This role demands leadership, technical depth, and the ability to influence both internal and external teams.

Requirements

Enterprise storage expertise with a strong foundation in either HDD or SSD technologies.
Cloud experience: Deep understanding of how storage integrates with cloud environments and its role in enterprise systems.
Proven track record in pre-sales, solution design, and customer engagement.
Proven ability to articulate and quantify the value of software solutions, including ROI and organization benefits.
Customer obsession: A relentless focus on understanding and addressing customer needs.
Strategic situational awareness: Ability to decipher unspoken customer needs, synthesize insights, and uncover opportunities.
Excellent presentation and storytelling skills, with the ability to simplify complex concepts for diverse audiences.
Experience running executive-level meetings and engaging with customer leadership to build trust and influence decisions.
Strong collaboration skills, working effectively with customers and internal teams to deliver shared goals.
Demonstrated ability to balance technical understanding with a focus on business outcomes.
Leadership experience, with a proven track record of leading customer-facing teams to deliver exceptional results.
Progressive years of work experience developing or marketing storage products and architectures.
Advanced and demonstrated experience of team leadership.
Technical degree in Electrical Engineering, or Computer Engineering.

Nice To Haves

MBA or equivalent experience is an asset.

Responsibilities

Develop new relationships with key technical decision makers within the industry in the rapidly evolving Storage infrastructure.
Introduce Western Digital’s product portfolio at these companies and influence customer sentiment to utilize and partner with Western Digital.
Deliver technical presentations on our products and technology to key technical stakeholders including CTOs and Product managers.
Foster collaboration between our Engineering and Sales Organization leaders to align on our technology roadmaps and the messaging to our customers on our strategy and future direction.
Work closely with our Sales and Marketing organization to develop their technical skills and partner on the engagement of new customers.
Utilize Storage solution architecture expertise to educate and influence both internal and external stakeholders on the future direction of storage technologies.

Benefits

paid vacation time
paid sick leave
medical/dental/vision insurance
life, accident and disability insurance
tax-advantaged flexible spending and health savings accounts
employee assistance program
other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
tuition reimbursement
transit
the Applause Program
employee stock purchase plan
the WD Savings 401(k) Plan