Sr. Director, Business Continuity

T-Mobile•Frisco, TX

2d•$208,300 - $281,800

About The Position

T-Mobile is in pursuit of exceptional talent to join our executive team. We’re committed to excellence and innovation, and we are on the lookout for a leader who can steer our company towards new heights of success. In this pivotal role, you will be responsible for driving strategic initiatives and leading a talented team of professionals. The ideal candidate will possess a proven track record of success, demonstrating a keen ability to navigate complex challenges and capitalize on emerging opportunities. As a key member of our executive team, you will play a crucial role in shaping and executing our organizational strategy and contributing to our continued growth and market leadership. Join us in our commitment to driving innovation, inspiring collaboration, fostering a positive company culture, and achieving unparalleled success. The Sr Director, Enterprise Business Continuity is responsible for safeguarding T-Mobile’s operational stability by leading the enterprise-wide business continuity strategy. This role oversees preparedness planning, incident response governance, and resilience frameworks to ensure rapid recovery from disruptions impacting customers, operations, and revenue streams. By partnering with Technology, Cybersecurity, Network, Operations, Legal, Communications, and Executive Leadership, this leader ensures coordinated response and clear decision protocols during high-risk events. The Sr Director proactively drives risk identification, scenario planning, and resilience investments to mitigate threats before they affect the business. Through these efforts, the role strengthens operational preparedness, reduces risk, and reinforces customer and investor confidence in T-Mobile’s ability to withstand and recover from disruptions.

Requirements

Bachelor’s degree in Business Administration, Information Technology, or a related field required.
10+ years leading enterprise-wide Business Continuity Management programs, including risk identification, scenario planning, and resilience investments.
4-7 years managing crisis management and emergency response plan development at a corporate level in the private sector.
4-7 years collaborating with cross-functional teams including Technology, Cybersecurity, Network, Operations, Legal, Communications, and Executive Leadership.
Leadership and ability to coordinate enterprise-wide resilience initiatives.
Risk management expertise with operational risk mitigation and scenario planning.
Strategic planning capabilities focused on continuity and rapid recovery.
Strong cross-functional collaboration and executive communication skills.
Advanced problem-solving and change management capabilities.
Knowledge of regulatory compliance and industry continuity standards.
Analytical skills for risk assessment and resilience measurement.

Nice To Haves

Master’s degree in Business Administration, Risk Management, or a related field preferred.

Responsibilities

Lead enterprise-wide business continuity strategy to safeguard operational stability and ensure rapid recovery from disruptions impacting customers, operations, and revenue streams.
Oversee preparedness planning and incident response governance to establish coordinated response and clear decision protocols during high-risk events.
Partner with Technology, Cybersecurity, Network, Operations, Legal, Communications, and Executive Leadership to drive alignment on resilience frameworks and incident response.
Drive risk identification, scenario planning, and resilience investments to mitigate threats before they affect the business.
Develop and implement business continuity exercises, audits, and continuous improvement initiatives to strengthen operational preparedness.
Communicate business continuity strategies and updates to stakeholders to reinforce customer and investor confidence.
Maintain metrics for business continuity programs and present periodic updates to leadership.
Participate in additional duties and strategic projects as assigned.