Sr. Director, Applications Engineering

Docusign • San Francisco, CA

12h • Hybrid

About The Position

As an Application Engineering Leader for Digital Technology Services (DTS) you will be responsible for transforming Docusign’s Business technology landscape through next generation software and AI solutions at scale. This leader will be fully accountable for the defining technical vision, strategy, and talents as Docusign accelerates its global expansion and growth through Intelligent Agreement Management.
The position is a people manager role reporting to the Vice President of Application Engineering.

Requirements

• BA/BS degree in Computer Science or related field
• 15+ years of experience leading world-class product and engineering teams at global scale
• Demonstrated ability to coach, mentor, and develop high-performing teams

Nice To Haves

• Strong understanding of business domain and applications landscape
• Experience in leading high performing Application Engineering organizations, responsible for delivering global, large-scale, enterprise quality solutions
• Deep domain knowledge in Commerce, CPQ, Marketing platforms design and development
• Deep expertise in modern frontend and backend technologies (e.g., JavaScript/TypeScript, React, Angular, Node.js, Java, Python), cloud platforms (AWS, Azure, GCP), and microservices architecture
• Hands-on design and build autonomous multi-agent frameworks (e.g., CrewAI, LangGraph) and scalable agentic platforms, RAG architecture, LLMs, focusing on distributed system architecture and secure execution environments
• Lead Technical Feasibility Studies and rapid prototyping to provide the engineering foundation for "build vs. buy" architectural decisions
• Hands-on Applied Research & Prototyping to conduct AI research to translate theoretical GenAI advancements into production-ready software features
• Strong background in DevOps, CI/CD, automation, and site reliability engineering (SRE) practices
• Strong problem-solving skills, strategic mindset, and a passion for delivering business value through technology
• Experience managing day-to-day operations of large engineering organizations

Responsibilities

• Lead and own portfolio of future-state, scaled, secure technology solutions, ensuring alignment with Docusign’s global standards and business objectives
• Lead strategy, architecture, design and development of modern Commerce, CPQ platforms
• Define, design and deliver towards always-on, high-performance platforms and services that power our core business applications with deep expertise in cloud native, modern web and backend technologies
• Lead technology innovation with data & insights driven transformation of our process workflows and persona experiences
• Drive the infusion of technology solutions with agentic experiences powered by AI/ML, practicing AI First mindset in a fast-paced, matrixed environment
• Define and champion the evolutionary roadmap for a unified, scalable integration architecture that breaks down system silos, unlocks time-to-value
• Accelerate the organization's ability to execute future digital transformation initiatives at speed and enterprise scale
• Own Engineering Excellence by architecting a sustainable framework of technical best practices and standards to achieve technical rigor, reliability, accelerated delivery quality across the portfolio
• Nurture experimental AI prototypes and quickly scale to a production-hardened, agentic enterprise ecosystem
• Lead and develop the team to translate business requirements into a scalable Agentic development roadmap
• Shape and define the global architecture and security standards for autonomous multi-agent frameworks (CrewAI, LangGraph) to ensure secure, deterministic execution in enterprise environments
• Lead and upskill the broader Application Engineering organization, transforming a traditional development workforce into an AI-fluent engineering team
• Influence senior leaders, stakeholders, and motivate large diverse teams with effective communication, collaboration, and interpersonal skills
• Conduct technology research and development, proof-of-concept, experimentation of emerging technology trends, security standards for DTS to adopt and deliver Business outcomes
• Manage and optimize spend, resources, and total cost to serve across engineering platforms
• Lead engagements with platform vendors to influence their roadmap, SLA and performance adherence, obligations
• Lead high-performing engineering teams capable of end-to-end AI Agentic fullstack product design to delivery and support working closely with Application Product Management, Platform Engineering, Data Engineering, Release, Quality, Security, and DevOps
• Hire and develop high-caliber talents, skillsets to strengthen team technology expertise, innovation

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Director