Sr Dir Global Partner Programs & Success

Ericsson•Boise, ID

2d•Hybrid

About The Position

We are seeking an experienced Sr. Director, Global Partner Programs to design and manage a growth-focused partner program for Wireless WAN and enterprise cellular IT/OT solutions. This role involves working with diverse partner types including solution providers, systems integrators, managed service providers, carriers, distributors, influencers, and technology alliances. The successful candidate will serve as the global architect and operator of the company’s comprehensive partner program strategy, partner operations, program governance, marketing development funds program, and partner technology platforms. This includes managing partner relationship management systems, deal registration, incentives, and analytics while enabling repeatable solution go-to-market approaches across regions and partner types. Performance will be measured by partner-sourced and partner-influenced pipeline, partner revenue growth, program adoption and partner productivity, operational scalability and key performance indicators, compliance and governance outcomes, and global alignment with sales strategy. This position is based in Plano, TX or Boise, ID (preferred), hybrid options available for qualified candidates across the US. Travel up to 25–30% is required.

Requirements

10+ years of experience in global channels, alliances, or partner programs with demonstrated leadership in architecting and implementing program design and deployment at scale
Demonstrated ownership of partner operations including deal registration, pricing and discount governance, partner agreements, and data and process governance
Proven success building and scaling ecosystems across various partner types and driving partner-sourced pipeline and revenue with segmentation and enablement strategies leveraging subscription models
Experience supporting carrier and operator ecosystem approaches
Experience owning and optimizing partner technology platforms and building dashboards and scorecards with clear attribution models
Experience managing marketing development fund programs with governance and ROI measurement
Executive-level cross-functional leadership with ability to align Sales, Product, Legal, Operations, and Marketing on key performance indicators and operational execution
In-depth understanding of the legal, regulatory, and compliance environment that governs partner programs and commercial arrangements globally

Nice To Haves

Experience with Wireless WAN or enterprise cellular solutions (private LTE/5G, fixed wireless access, cellular routers and edge devices, secure access service edge architectures) and familiarity with partner enablement models for enterprise wireless (preferred)
Background in designing programs for multiple partner economic models and understanding partner economics (preferred)
Experience using AI and predictive insights to anticipate partner behavior, risk of non-compliance, and program friction, enabling proactive governance actions (preferred)

Responsibilities

Design, build, and deploy a global partner program that supports multiple engagement models and scales across regions
Define partner segmentation, market coverage approaches, and partner lifecycle stages from recruitment through renewal
Establish global program governance including engagement guidelines, conflict management, program discount structures, eligibility criteria, renewals, audit readiness, and enforcement processes
Translate global sales strategy into clear partner program approaches and operational processes that sales teams can execute consistently across regions
Leverage artificial intelligence and advanced analytics to improve decision quality, scalability, partner experience, operational efficiency, and return on partner investments
Own the operational infrastructure for indirect channels including deal registration, teaming incentives, pricing and discount workflows, agreements, exception handling, and partner rebate program frameworks
Create and maintain partner program documentation, process guides, and training materials for internal teams and partners
Serve as business owner for the partner technology platforms including partner portals, CRM integrations, configuration and pricing tools, deal registration, incentives and marketing development fund systems, learning and certification platforms, and analytics dashboards
Build unified partner reporting with clear attribution models, scorecards, forecasting integration, and executive-ready insights
Own marketing development fund strategy, program design, and policy
Build unified ecosystem go-to-market initiatives that align channel partners, technology alliances, hyperscalers, distributors, carriers, managed service providers, and systems integrators into repeatable approaches
Partner cross-functionally with Sales, Sales Operations, Marketing, Product, Legal, Finance, Strategy, and Commercial Management to ensure programs are operationalized, measurable, and driving pipeline and revenue

Benefits

Choice of three medical plan options
Dental plan option
Company credits towards medical and dental premiums
401(k) Plan with automatic 3% company contribution
401(k) matching $1 for $1 on the first 3% of eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay
Company credits towards basic life insurance and basic accidental death and dismemberment coverage
Company credits towards short-term and long-term disability coverage
Stock Purchase Plan
15 days of accrued vacation
Up to 3 personal days per year
11 annual holidays
8 hours of volunteer time
80 hours of sick time annually
Up to 16 weeks of paid maternity leave
6 weeks of parental or adoption leave at 100% of pay
Financial wellness programs
Educational assistance
Matching gifts
Recognition programs