Sr. Dir., Community Management

Irvine Company•Irvine, CA

1d•$165,200 - $215,400•Onsite

About The Position

The Senior Director, Community Management provides strategic leadership and oversight across a large-scale, complex portfolio of apartment communities. This role is responsible for leading and developing leaders, driving associate engagement, operational excellence, and maximizing long-term financial performance. The Senior Director also participates in the development, rollout and execution of business initiatives throughout the Division.

Requirements

Strong written and verbal communication
Travel between communities is required
Proficiency in Google suite
Valid California driver’s license
Maintain continuous vehicle liability insurance as required by state law.
Minimum Qualifications / Other Expectations

Nice To Haves

Multilingual ability is a plus.
Experience with Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems such as Salesforce, RealPage or Coupa is preferred.

Responsibilities

Maximize the overall financial performance across the portfolio and manage revenue and expenses to the Business Plan, providing a high level narrative for monthly financial variances.
Analyze key performance indicators (KPIs), implement and execute strategies to ensure operational goals are achieved.
Lead and develop a team of direct reports, including hiring, training, coaching and managing associate performance and development.
Ensure the physical presentation across assigned communities consistently reflects brand standards, establishing long term capital expenditure priorities.
Perform regular audits and inspections to ensure policies, procedures, brand standards and legal compliance are followed at all times.
Develop and implement portfolio operating strategies informed by analytics and in collaboration with business partners.
Leads and executes strategic projects and initiatives within the portfolio.