Digital Marketing / Sr Digital Designer

Federal Express Corporation • Collierville, TN

4h • $8,007 - $18,150 • Remote

About The Position

This job is in the Digital Marketing department. Leads design for complex, high-impact product experiences and shapes the user journey, driving strategic design decisions, and influencing how teams define success. Serves as a role model for craft and collaboration.

Requirements

• Four (4) years leading product design within digital teams.
• Experience with service design, enterprise UX, or platform design across UX, visual, and interaction design.
• Ability to lead through ambiguity and uncover user needs.
• Effective communicator with influence across disciplines.
• Strong user-centered design process and fluency in design thinking.
• Exposure to behavioral data, experimentation, or research synthesis.

Nice To Haves

• Exceptional visual design and storytelling skills, with a portfolio demonstrating the ability to translate complex or ambiguous concepts into clear, compelling narratives and polished design deliverables
• Proven ability to influence decision-making by tailoring visual storytelling and executive-ready presentations for diverse audiences, including senior leadership and cross-functional teams
• Strong experience visualizing end-to-end customer journeys and complex service experiences through storyboards, journey maps, and scenario-based prototypes
• Advanced proficiency in Figma, including creating wireframes, storyboards, high-fidelity conceptual designs, and interactive prototypes with a high level of craft and polish
• Demonstrated ability to explore multiple design directions quickly and deliver refined outputs under tight timelines
• Experience collaborating in cross-functional environments, with a strong ability to socialize work early, synthesize feedback, and maintain creative direction
• Background designing for strategic initiatives or innovation programs (e.g., Greenhouse-type environments) preferred

Responsibilities

• Owns the UX strategy for a product area or customer journey.
• Guides discovery work and collaborate with research and analytics partners.
• Leads design sprints, workshops, and design critiques.
• Mentors junior designers and provide structured feedback.
• Contributes to design standards, documentation, and tooling improvements.
• Performs other duties as assigned.

Benefits

• Comprehensive benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior