Digital / Sr Digital Designer-4

Federal Express Corporation • Plano, TX

3d • $8,007 - $18,150 • Remote

About The Position

This job is in the Digital Marketing department. Leads design for complex, high-impact product experiences and shapes the user journey, driving strategic design decisions, and influencing how teams define success. Serves as a role model for craft and collaboration.

Requirements

• Four (4) years leading product design within digital teams.
• Experience with service design, enterprise UX, or platform design across UX, visual, and interaction design.
• Ability to lead through ambiguity and uncover user needs.
• Effective communicator with influence across disciplines.
• Strong user-centered design process and fluency in design thinking.
• Exposure to behavioral data, experimentation, or research synthesis.

Nice To Haves

• Strong collaboration and communication skills.
• Skilled in balancing user needs with technical feasibility and business impact.
• Demonstrated experience with design, wireframe and prototyping tools, such as Adobe Creative Suite, Figma.
• Proven ability to create and use journey maps or user flows to inform strategic design decisions.

Responsibilities

• Owns the UX strategy for a product area or customer journey.
• Guides discovery work and collaborate with research and analytics partners.
• Leads design sprints, workshops, and design critiques.
• Mentors junior designers and provide structured feedback.
• Contributes to design standards, documentation, and tooling improvements.
• Performs other duties as assigned.

Benefits

• Pay Transparency
• Family and Medical Leave Act (FMLA)
• E-Verify Program Participant

What This Job Offers

• Job Type: Full-time
• Career Level: Senior