Sr. Digital Associate

Bank of America•Lincoln, NE

2d•$77,600 - $124,700•Hybrid

About The Position

This job is responsible for supporting the delivery and health of digital capabilities or processes through project management and operations support. Key responsibilities include closely collaborating across different stakeholders and functions, executing on direction from day-to-day leaders, developing digital features, preparing for go-to-market, monitoring post-launch health, and analyzing Key Performance Indicators (KPIs) performance. Job expectations include applying knowledge and digital acumen to define and deliver solutions that solve business problems. At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Requirements

2+ years of relevant experience
Strong written communication and storytelling skills
Ability to synthesize complex information into clear, executive-ready narratives
Strong curiosity and ability to identify meaningful accomplishments, trends, and success stories
Strong organizational skills with the ability to manage multiple priorities
Self-starter with strong attention to detail
Familiarity with Microsoft Copilot and AI-enabled productivity tools

Nice To Haves

Knowledge of digital products, technology, data, analytics, or automation initiatives
Ability to translate analytics, operational results, or project outcomes into business-focused stories
Experience maintaining knowledge repositories or content inventories
Experience in strategy, business operations, PMO, or transformation initiatives

Responsibilities

Delivers world-class software solutions within time, scope, and budget by following established project management practices, such as planning, supervision, risk mitigation, and issue resolution
Provides ongoing operational support by ensuring the day-to-day health of digital capabilities, including resolving defects, routing complaints, and monitoring performance metrics
Ensures all policies, procedures, and processes are followed when delivering software solutions
Drives Agile routines including increment planning, standups, grooming, and retrospectives
Communicates effectively and in an engaging manner with stakeholders, partners, and teammates
Builds and maintains relationships across stakeholders and partners in order to effectively navigate the bank and ensure successful delivery of assigned work
Acts independently, when proactively actioning on guidance and feedback