Sr. Data Engineer– Ivanti Neurons, ITSM

Mavensoft Technologies.•Salem, OR

3d•Remote

About The Position

Seeking experienced Database Analyst with expertise in implementation, maintenance and operations of the Ivanti ITSM suite including Neurons. Specifically, the proposed key person must have Ivanti expertise in the following: Workflow design / flow diagrams and process documentation ETL and data migration documentation Data cleansing, normalization and standardization Data mapping and transformation rules SQL queries, reports and dashboards KPI metrics and analytics User guides, SOPs, and knowledge articles ITSM / ITAM subject matter expertise (SME) CMDB and configuration data validation Asset, software, and contract data analysis Software normalization and categorization Data reconciliation and quality assurance UAT support and data validation Executive and operational reporting Trend analysis and operational insights System integration support Data governance and compliance reporting Stakeholder collaboration and workshops Agile project participation Process improvement and optimization. Contractor will collaborate with the Client’s team members to support the configuration and management of relational data models aligned with Ivanti ITSM and Neurons platform requirements. Translate spreadsheet-based and manual processes into structured, scalable data systems to support hardware/software asset and purchasing workflows. Contribute to the design and population of the configuration management database (CMDB), asset inventories, and line-item level purchasing structures. Assist in mapping legacy records (e.g., hardware, software, vendor, location, financial) into Ivanti object structures, identifying and integrating missing or incomplete data. Support integration efforts with procurement systems, inventory sources, and automated discovery tools. Plan and support data migration activities, including extraction, transformation, and load (ETL), testing, cleanup, and validation. Ensure data normalization, integrity, and accessibility across the asset lifecycle, incorporating performance tuning, error correction, and auditing best practices. Collaborate with internal technical teams and vendors to troubleshoot and validate data mappings, field configurations, and automation triggers. Document custom database structures, data dictionaries, and configuration elements to support maintainability and knowledge transfer. Participate in daily and weekly Sprint Planning and review meetings with the client’s ITSM team. Provide feedback and input on the project release schedules, including identifying and recommending incremental delivery of work for the deliverables to be completed in a specific sprint. Provide updates to current Tasks and action items, upcoming tasks and action items, and plan work for the current and upcoming sprints. Demonstrate understanding of requirements using incremental functional prototypes and receiving and documenting feedback from business and technical stakeholders. Review any additions / modifications to requirements and determine impact to deliverables and timelines. Communicate impact to Client’s Business Operations ITSM lead and contract administrator. Document Services completed under this Task in the relevant Sprint Report Package. Keep members of the project apprised of sprint status via daily updates within daily meetings and within tracking systems as needed. Coordinate review and ensure updates of product delivery schedule are agreed upon by the Client’s Business Operations ITSM lead and contract administrator. Contractor shall complete program documentation identified in the Sprint Planning meetings. Contractor must follow standard version control, configuration management principles, and OIS standards while making changes to artifacts.

Requirements

Expertise in implementation, maintenance, and operations of the Ivanti ITSM suite including Neurons.
Ivanti expertise in workflow design / flow diagrams and process documentation.
Experience with ETL and data migration documentation.
Experience with data cleansing, normalization, and standardization.
Experience with data mapping and transformation rules.
Proficiency in SQL queries, reports, and dashboards.
Experience with KPI metrics and analytics.
Experience creating user guides, SOPs, and knowledge articles.
ITSM / ITAM subject matter expertise (SME).
Experience with CMDB and configuration data validation.
Experience with asset, software, and contract data analysis.
Experience with software normalization and categorization.
Experience with data reconciliation and quality assurance.
Experience with UAT support and data validation.
Experience with executive and operational reporting.
Experience with trend analysis and operational insights.
Experience with system integration support.
Experience with data governance and compliance reporting.
Experience with stakeholder collaboration and workshops.
Experience with Agile project participation.
Experience with process improvement and optimization.
Ability to collaborate with Client’s team members to support configuration and management of relational data models.
Ability to translate spreadsheet-based and manual processes into structured, scalable data systems.
Ability to contribute to the design and population of CMDB, asset inventories, and purchasing structures.
Ability to map legacy records into Ivanti object structures.
Ability to support integration efforts with procurement systems, inventory sources, and automated discovery tools.
Ability to plan and support data migration activities.
Ability to ensure data normalization, integrity, and accessibility.
Ability to collaborate with internal technical teams and vendors.
Ability to document custom database structures, data dictionaries, and configuration elements.
Ability to participate in daily and weekly Sprint Planning and review meetings.
Ability to provide feedback and input on project release schedules.
Ability to provide updates on tasks and plan work for sprints.
Ability to demonstrate understanding of requirements using incremental functional prototypes.
Ability to review requirement changes and determine impact.
Ability to communicate impact to Client’s Business Operations ITSM lead and contract administrator.
Ability to document services completed.
Ability to keep project members apprised of sprint status.
Ability to coordinate review and ensure updates of product delivery schedule.
Ability to complete program documentation.
Must follow standard version control, configuration management principles, and OIS standards.

Responsibilities

Implement, maintain, and operate the Ivanti ITSM suite including Neurons.
Design workflows, create flow diagrams, and document processes.
Perform ETL and data migration documentation.
Conduct data cleansing, normalization, and standardization.
Define data mapping and transformation rules.
Create SQL queries, reports, and dashboards.
Develop KPI metrics and analytics.
Create user guides, SOPs, and knowledge articles.
Provide ITSM / ITAM subject matter expertise.
Validate CMDB and configuration data.
Analyze asset, software, and contract data.
Perform software normalization and categorization.
Conduct data reconciliation and quality assurance.
Support UAT and data validation.
Generate executive and operational reports.
Perform trend analysis and provide operational insights.
Support system integration.
Perform data governance and compliance reporting.
Collaborate with stakeholders and conduct workshops.
Participate in Agile projects.
Identify and implement process improvements and optimizations.
Collaborate with team members to support configuration and management of relational data models.
Translate manual processes into structured, scalable data systems.
Contribute to the design and population of CMDB, asset inventories, and purchasing structures.
Map legacy records into Ivanti object structures.
Support integration with procurement systems, inventory sources, and discovery tools.
Plan and support data migration activities.
Ensure data normalization, integrity, and accessibility.
Collaborate with technical teams and vendors to troubleshoot data mappings and configurations.
Document custom database structures, data dictionaries, and configuration elements.
Participate in daily and weekly Sprint Planning and review meetings.
Provide feedback on project release schedules.
Provide updates on tasks and plan work for sprints.
Demonstrate understanding of requirements using functional prototypes.
Review requirement changes and assess impact on deliverables and timelines.
Communicate impact to relevant leads and contract administrators.
Document services completed in Sprint Report Packages.
Keep project members informed of sprint status.
Coordinate review and updates of product delivery schedules.
Complete program documentation.
Follow standard version control, configuration management principles, and OIS standards.
Create flow diagrams and process documentation.
Create ETL and data migration plans and associated documentation.
Create data mapping and data transformation rules.
Create SQL queries, reports, and dashboards.
Create KPI metrics and analytics.
Create user guides, SOPs, and knowledge articles.
Create CMDB configuration specifications.
Create software normalization and categorization documentation.
Create data reconciliation and quality assurance guides and SOPs.
Create UAT test scripts and validation.
Create trend analysis reports.
Create data governance and compliance reporting.
Create process improvement and optimization recommendations.
Create other ITSM/ITAM artifacts as defined in Sprint Planning meetings.