Sr. Credit Risk Analyst

Open Text Corporation • Waterloo, ON

31d

About The Position

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT
As a Senior Credit Risk Analyst, you will be instrumental in strengthening cash collections, mitigating bad debt, and enabling revenue growth. Reporting to the Senior Director of Credit, you’ll bring your global B2B credit risk expertise to build scalable, best-in-class credit processes while enhancing the customer experience.
WHAT THE ROLE OFFERS
Analyze customer financial statements and monitor account performance.
Collaborate with Sales and stakeholders to resolve credit requests and provide alternative recommendations.
Approve payment term requests and ensure compliance with SLAs.
Support acquisition integration and strategic projects to enhance credit risk practices.
Drive continuous improvement in credit granting and collections processes.

Requirements

• 5+ years of B2B credit experience (global software/high-tech preferred).
• Strong financial analysis and credit risk assessment skills.
• Excellent communication and change management abilities.
• Proficiency in SAP, Salesforce, and Microsoft Office.
• Collaborative, organized, and driven by continuous improvement.

Nice To Haves

• CCP or accounting designation is an asset.
• Bilingual proficiency is an asset.

Responsibilities

• Analyze customer financial statements and monitor account performance.
• Collaborate with Sales and stakeholders to resolve credit requests and provide alternative recommendations.
• Approve payment term requests and ensure compliance with SLAs.
• Support acquisition integration and strategic projects to enhance credit risk practices.
• Drive continuous improvement in credit granting and collections processes.

Benefits

• At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page.
• As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed