Sr. Credit Representative
About The Position
Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com
Requirements
- Understanding of US and Canadian monetary systems with basic conversion skills
- Ability to establish and maintain relationships with customers and Callaway Golf personnel to advance the business
- Ability to coordinate credit activities with Sales goals
- Intermediate knowledge of principles governing credit extension, accounting, cash posting, shipping, claims and other related operations
- Strong ability to analyze and reconcile accounting data and customer account activity
- Basic understanding of financial instruments to secure an account balance or credit line (i.e. UCCs, LOC Promissory Notes, and personal guarantees)
- Proven negotiation and collection skills; ability to lead verbal communication resulting in collections
- Excellent decision making skills
- Strong analytical skills
- Pursues additional knowledge in the Credit field
- Basic proficiency in the use of a Personal Computer-Microsoft Word, Excel, Outlook, SAP, and the internet
- Results oriented – verbal and written communication skills
- Bachelor’s degree preferred or equivalent combination of education and experience required.
- Minimum 5 years of credit experience, preferably in banking & customer service or a corporate credit environment with customer service emphasis.
Nice To Haves
- Ability to travel preferred.
Responsibilities
- Manage an assigned portfolio of accounts for collection/credit extension
- Initiate and respond to internal and external communications to promote collection and order processing
- Negotiate, implement and monitor payment plans with customers
- Resolve critical/complex customer account issues
- Meet cash collection targets
- Document financial arrangements and communicate with stakeholders
- Acts within established Callaway Golf policies on all credit matters
- Authority to change risk categories and increase credit limits within delegated authorities
- Ability to issue final demands and seek external collections for non-performing accounts with balances of less than $10,000
- Package accounts for external collection process and confirm all necessary steps have been taken in making a final contact with customers and sales reps
- Additional activities assigned by the Sr. Credit Manager
- Provides recommendations for final demands and external collections on matters above $5,000
- Approve credit limit increases up to $20K or $20% of existing line not to exceed $100K.
- Account reconciliations
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
