Sr Credit & Collections Representative

Yamazen • Elk Grove Village, IL

11d • $29 - $34 • Onsite

About The Position

The Credit and Collections Representative supports healthy cash flow and customer relationships by administering commercial credit and collections for Yamazen Inc. The role proactively identifies issues and takes action to maximize the efficiency and effectiveness of credit and collections management while continuously improving existing management practices. Working with customers and internal teams, this position evaluates risk, manages receivables, resolves complex account issues and drives timely payment.

Requirements

• High school diploma or equivalent; equivalent relevant education and experience may be considered.
• Five or more years of business-to-business credit, collections, accounts receivable, or related experience with complex or high-value accounts.
• Commercial credit, collections, aging, cash application, billing, deductions, ERP/accounting systems, and Microsoft Excel and Outlook.
• Proactive judgment, analysis, negotiation, communication, accuracy, organization, and problem-solving; protects confidential information and resolves escalated issues independently.

Nice To Haves

• Associate or bachelor's degree in Accounting, Finance, or Business
• distribution or manufacturing, advanced Excel, INFOR, credit-reporting tools, or professional credit certification experience is preferred

Responsibilities

• Manage an assigned accounts receivable portfolio: review aging, prioritize risk, contact customers, secure and track payment commitments, document activity, and drive balances to timely resolution.
• Evaluate customer credit using applications, references, credit reports, payment history, and available financial information; recommend limits, terms, holds, releases, and other risk controls within established authority.
• Investigate and resolve billing disputes, deductions, short payments, unapplied cash, payment-application issues, and invoice or account discrepancies; coordinate root-cause correction with customers and internal teams.
• Monitor exposure, delinquency trends, promises to pay, and high-risk accounts; prepare aging and collection reports, escalate material risks, and recommend bad-debt, agency, legal, or other action for approval.
• Proactively identify process, system, and control issues; implement improvements, standardize workflows, maintain accurate records and procedures, and support policy and internal-control compliance.
• Serve as a senior resource by providing guidance and training, supporting audits and special projects, and maintaining professional customer relationships while protecting company interests.

Benefits

• COMPANY PAID medical, dental, vision, short- & long-term disability and life insurance within the first 60 days
• 401K with company match
• Vacation / Personal sick days
• Company paid holidays
• Flexible work hours
• Bi-weekly catered lunches
• New car discount program
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED