Sr Credit Bureau/Testing Manager

LendingClub•Lehi, UT

1d•$100,000 - $120,000•Hybrid

About The Position

The Sr. Controls & Testing Credit Bureau Reporting Manager will work within the Consumer Bureau Management Team to execute and oversee a comprehensive controls and testing program, ensuring all customer and account data is reported accurately, timely, and in full compliance with FCRA and Metro2 standards. The role will actively engage with various data files, tools, and sources, and in collaboration with other Credit Bureau Team leaders manage and maintain a comprehensive program that includes testing, controls, account trending and reporting, procedure management, KRIs, KPIs, issue and risk management, and Key Control Performance metrics. The role integrates data quality management, risk and control oversight, dispute management, and program-level reporting — partnering across Technology, Operations, Risk, and Compliance to drive continuous improvement in credit bureau data integrity. You have hands-on experience using AI tools to accelerate your work and improve output quality, and you are equally comfortable using them yourself and showing colleagues how to use them effectively. You see AI adoption as part of owning your domain, while also understanding the limitations of these tools and where human judgment remains critical.

Requirements

7+ years of progressive experience in credit bureau reporting, data quality, analytics, or risk/controls within banking, financial services, or fintech
Demonstrated experience with the CDIA CRRG/Metro2 format for reporting data to the credit bureaus
Experience with industry-specific testing tools (e.g., Data Quality Scanner, DataARC 360), systems of Record (e.g., SHAW) and Metro2 data files/copybooks
Demonstrated ability to build and manage test case libraries and documentation aligned to business requirements and operating procedures
Experience managing KRI/KPI reporting packages, controls testing, and risk/issue management programs
Familiarity with change management processes, version control, and procedures for tracking data and code changes
Experience working with data engineers, project managers, and technical teams to translate business requirements to technical specifications
Excellent verbal and written communication skills with strong presentation capabilities to senior leadership
Strong attention to detail with willingness to credibly challenge data and produced metrics
Results-oriented with the ability to manage multiple priorities in a fast-paced environment

Nice To Haves

Hands-on experience using AI tools to accelerate your work and improve output quality

Responsibilities

Manage risk through controls surrounding credit bureau reporting and disputes; meet and exceed strategic objectives by providing expert analysis to support risk frameworks
Serve as primary point of contact to Technical teams supporting Metro2 reporting; translate business requirements into technical specifications in partnership with data engineers and project managers
Plan and direct projects in accordance with project timelines; manage competing priorities and deliverables
Think creatively, investigate data environments, and work with internal and external partners to standardize and innovate practices for oversight, testing, and management of reported account data
Utilize quantitative and empirical analysis to surface emerging issues and advise the Credit Reporting Team accordingly
Implement effective procedures and controls to mitigate risk across the credit bureau reporting lifecycle
Manage testing libraries and documentation in alignment with operating procedures and business requirements
Ensure full compliance with company policies, prevailing regulations (including FCRA), and industry standards (CDIA Metro2/CRRG)
Support operational evaluations and audits; identify gaps and implement corrective actions