Sr. Coordinator, Ticket Sales

Milwaukee Bucks, LLC. • Milwaukee, WI

8d • Onsite

About The Position

The Milwaukee Bucks strive to be the best sports and entertainment company in the world. We are looking for dedicated people who champion innovation, inspire and empower their teammates to perform at a world-class level, and foster a culture of continuous improvement.

Requirements

• Excellent relationship building and people skills, with the ability to interact effectively with internal and external clients at all levels within the organization.
• Proficiency in Microsoft Office products
• A commitment to service excellence and customer satisfaction.
• Organized and detail orientated
• Ability to multi-task & balance multiple projects at once and meet required deadlines.
• Assertive, confident, persistent, and results oriented.
• While looking to succeed personally, you must be able and interested in supporting a team environment and adhering to the Ticket Sales & Service department’s objectives, goals and mandates.
• Strong time management skills, administrative aptitude, organization, and customer service skills.
• High energy with the ability to remain focused while working independently.
• Ability to communicate effectively in a professional manner, both written and verbal.
• Ability and willingness to work non-traditional hours including evenings, weekends, and holidays as required.

Nice To Haves

• Prior hospitality, guest experience, & event management experience preferred.
• Experience with Archtics & FEVO is a plus

Responsibilities

• Report directly to the Senior Manager, Group Sales
• Assists the Senior Manager, Group Sales & Director, Ticket Sales with team initiatives & goals
• Plan and execute various large events ranging from but not limited to: group leader events, large scale sales events, & prospecting events
• Execute all new membership prospecting including but not limited to select a seat, pregame and post-game events, prospect events, etc.
• Performs general ticketing process such as reporting, event planning, and promo code generation
• Manage a part-time game day staff to ensure Fan Experiences and Member Events are properly staff
• Help with internal events for the Ticket Sales & Service Department

Benefits

• Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
• 401K with company match
• Pet Insurance
• 12 weeks of paid time off for parents to welcome newborns, adopted and foster children
• Unlimited PTO
• Professional Development through our internal learning & development program – Antler Academy
• Employee Resource Groups
• Milwaukee Bucks and NBA League Discounts
• Company Paid Parking and Phone Allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed