Sr Coordinator, Customer Quality Assurance
About The Position
The Van Drunen Family of Companies is growing! At Van Drunen Farms, we’re not just providing ingredients; we’re providing people with purpose and possibility. As a trusted partner in delivering fruit, vegetable, herb, and grain-based ingredient solutions to companies around the globe, we’re striving to build a values-aligned workforce that embodies humility, integrity, passion, and excellence. This customer-facing quality role offers strong cross-functional collaboration and visibility, with flexibility to work in both office and remote environments while supporting a growing global organization.
Requirements
- Three or more years of experience in Quality Assurance or manufacturing within agriculture, food manufacturing, or dietary supplements.
- Strong understanding of food safety, quality systems, and the food supply chain.
- Excellent prioritization, time management, and critical thinking skills.
- Clear and professional verbal and written communication skills in English.
- Proficiency with Microsoft Word, Excel, PowerPoint, Project, and Outlook, with the ability to quickly learn new systems.
- High school diploma required.
Nice To Haves
- A bachelor’s degree in a related field preferred.
Responsibilities
- Deliver world-class customer satisfaction through timely, accurate, and professional quality communications with internal teams and external customers.
- Advocate for customer quality, food safety, and compliance requirements while upholding Van Drunen Farms’ quality standards.
- Complete and manage high-demand food safety and regulatory documentation, including audits, questionnaires, and customer requests.
- Respond to complex technical quality inquiries that require cross-functional coordination, problem-solving, and independent decision-making.
- Coordinate customer requirements with internal departments, supply chains, and processing facilities to ensure full compliance.
- Create and maintain product profiles and technical documentation, and champion customer portals where applicable.
Benefits
- Medical, dental, vision, and life insurance.
- Paid holidays and vacation.
- Tuition assistance and 401(k) with company match.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
