Sr. Coord, Accounts Receivable

Smurfit Westrock•Atlanta, GA

4d•Onsite

About The Position

Smurfit Westrock is seeking a Senior Accounts Receivable Coordinator for its Recycle Fulfillment Center. Reporting to the AR Manager, the coordinator works with external suppliers, recycling customer service representatives and buyers, external customers, and corporate teams. The role processes incoming cash and focuses primarily on collections and customer account reconciliations for a portfolio of up to 300 customers, including reducing balances aged over 60 days. Additional responsibilities include researching and resolving previously unapplied cash, unmatched or unbilled cases, and cases returned for further application. The coordinator ensures payments are applied to the appropriate accounts and invoices, resolves payment discrepancies, and responds to remittance inquiries. The position requires substantial use of Excel, including templates with complex formulas, pivots, and VLOOKUPs. It offers visibility across the company and opportunities for growth.

Requirements

Bachelor’s degree, ideally in accounting, finance, business, or a similar discipline.
Ideally five years of experience in accounting or a related function.
Understanding of accounts payable, accounts receivable, billing, cash application, and their financial impacts.
Intermediate or higher proficiency with Microsoft Excel, including pivots, VLOOKUPs, and formula-heavy templates.
Proficiency with Microsoft tools.
Experience with order-entry systems and JD Edwards.
Ability to organize and maintain the status of large customer portfolios.
Effective verbal and written communication with internal and external customers.
Experience in analysis, research, and problem solving.
Strong attention to detail and ability to perform extensive research and reconciliation.
Ability to multitask and work in a high-pressure environment.

Nice To Haves

Experience in accounting or a related function, ideally five years.
Bachelor’s degree in accounting, finance, business, or a similar discipline.

Responsibilities

Use analytical skills to verify data accuracy and completeness and manage the assigned portfolio accurately.
Meet cash-processing and collections metrics and deadlines.
Anticipate potential problems, take initiative, and address issues early.
Process previous unapplied cash cases using the UAC Working File, including extensive research and reconciliation; process more than 2,000 cases per month.
Retrieve data from customer portals, match it to open invoices and aging using VLOOKUPs, and use templates to process cash.
Address payment issues, including duplicate payments and missing remittance information.
Interpret customer remittances and supporting documentation.
Understand the JDE Auto Match process and its fields, troubleshoot when it does not work for a customer, and resolve customers that do not pass through the process.
Work unapplied cash cases daily and process all cases received during the month within that month.
Participate in team projects, including root-cause analysis, process mapping, and intergroup process improvement.
Review customer-service adjustment submissions for accuracy and completeness before entering them into the system.
Troubleshoot daily processes, including system data transmission and dedicated freight processing.
Conduct detailed research and reconciliation while following established procedures.
Manage multiple projects and functions in a high-pressure environment.