Sr. Conversational AI Designer - 100% REMOTE

TEKsystems•Atlanta, GA

8d•$80 - $95•Remote

About The Position

We are seeking a seasoned Staff Product Designer with deep expertise in content strategy and language-driven product design. This role is ideal for an accomplished individual contributor who thrives at the intersection of information architecture, content systems, and emerging AI-enabled writing experiences. You will shape how content is structured, surfaced, and governed across a diverse product portfolio. Partnering closely with product, design, data science, and engineering teams, you will define scalable content frameworks and play a pivotal role in advancing how language-driven products are designed across the organization.

Requirements

Bachelor’s degree (or equivalent experience) in Interaction Design, UX/UI Design, Content Strategy, or a related field
6–8 years of relevant experience, including 5+ years in content strategy, content design, or UX writing within product teams
Experience designing language-driven products and content systems; AI-enabled writing experience strongly preferred
Proven ability to define content frameworks, information hierarchy, and scalable content models for complex digital products
Strong communication skills with the ability to clearly articulate design rationale and success metrics
Ability to develop processes for solving content and information architecture challenges
Experience applying human-centered design principles in product development
Self-directed with the ability to independently drive meaningful outcomes
Strong ability to translate research insights into actionable product solutions
Experience working cross-functionally to deliver measurable business value
Working knowledge of design systems and extending them for content needs
Experience operating in Agile environments

Nice To Haves

Experience designing or training AI writing systems, content generation tools, or language-based agents
Advanced storytelling and persuasive communication skills
Strategic content thinking with enterprise-level impact
Experience in financial services or a similar regulated industry
Familiarity with content governance and scaling content systems across large organizations

Responsibilities

Lead content strategy for high-impact user experiences, ensuring information is prioritized, structured, and presented to support effective decision-making.
Design and architect language-driven products, including AI-enabled writing experiences, with clear voice, synthesis, and information hierarchy.
Develop and scale content frameworks, models, and reusable patterns, documenting them for cross-team and enterprise adoption.
Collaborate with data scientists and engineers to influence data modeling decisions and understand downstream impacts on content and user experience.
Partner with product, design, and engineering teams to embed content strategy into product definition and delivery.
Apply human-centered design and content strategy methodologies to drive innovative, content-led and AI-enabled solutions.
Define and measure success metrics for content and language experiences using research, analytics, and experimentation.
Ensure alignment between content patterns, design systems, and platform governance standards.
Lead through influence by driving alignment and decision-making across teams using expertise, collaboration, and persuasion.
Communicate clearly and effectively across all levels of the organization, using storytelling to influence strategy and build trust.
Integrate emerging content design practices, tools, and AI-enabled workflows into day-to-day processes.
Model strong leadership behaviors, drive team alignment, and contribute to a culture of continuous improvement and high engagement.