Sr Controls Engineer

St. Jude Children's Research Hospital•Memphis, TN
•$34 - $61

About The Position

The Sr Controls Engineer monitors, maintains, and troubleshoots building automation systems (BAS), HVAC systems, electrical and plumbing systems, and other critical facility infrastructure. The role supports optimal system operation, responds to alarms and emergencies, and coordinates with maintenance teams, contractors, and vendors to resolve problems and support repairs, inspections, and upgrades. The position also reviews designs and manages projects for building automation system modifications, additions, and expansions; recommends system and equipment changes to improve energy conservation, efficiency, and reliability; and guides and trains junior technicians. The employee is expected to maintain regular and predictable attendance and perform other duties as assigned.

Requirements

  • High school diploma or GED.
  • At least 6 years of relevant experience.
  • Strong experience in facilities management, technical maintenance, or customer service.
  • Strong experience repairing and maintaining facilities-related equipment.
  • Basic proficiency with Microsoft software and end-user proficiency with CMMS software.
  • Experience with building automation systems, such as Metasys, and a good understanding of applicable building systems, including steam, chilled water, compressed gases, heat exchangers, and HVAC.
  • Proficiency with one or more building automation systems, such as JCI, and communication protocols such as BACnet, LON, or Modbus.
  • Experience analyzing HVAC control sequences and providing solutions to difficult technical problems.
  • Understanding of heat transfer, fluid flow, and mechanical devices used to deliver ventilation, steam, chilled water, hot water, and humidification.
  • Understanding of workplace safety, regulations, and environmental compliance.
  • Ability to adapt to changing priorities, solve problems in a structured way, and learn new approaches.
  • Ability to solve complex problems independently, evaluate situations quickly, anticipate problems, and select or adjust effective solutions.
  • Clear written and verbal communication skills, including the ability to present technical information concisely and keep relevant stakeholders informed.
  • Planning, prioritization, and organizational skills, including the ability to deliver quality work efficiently under tight timelines.
  • Ability to provide courteous, empathetic, and professional customer service, remain composed during disruptions, and resolve customer issues efficiently.
  • Ability to perform tasks with limited guidance.
  • Knowledge of facilities infrastructure, systems, compliance, and codes, including CAHO, FDA, USDA, and OSHA, and ability to lift heavy goods as needed.
  • Good knowledge of standards, guidelines, and regulations related to facility operations and maintenance.
  • Physical ability to perform a wide variety of facilities operations and maintenance duties and work in a stressful environment.
  • Must obtain a First-Class Steam & Refrigeration Operating Engineer’s License within three years of hire.
  • Ability to meet the physical demands of the job, including frequently lifting and/or moving up to 50 pounds and standing, walking, sitting, handling objects, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.
  • Ability to comply with applicable federal, state, and local safety and health regulations.

Nice To Haves

  • Associate’s degree in heating, air conditioning and refrigeration technology, electronic technology, pneumatic controls, information technology, or a related field.
  • Experience in a campus or multi-building environment, or in a single, multi-story building environment.
  • Some experience with computer maintenance management systems (CMMS).

Responsibilities

  • Monitor the daily operation of building systems, including HVAC and electrical and mechanical equipment.
  • Conduct regular facility inspections and risk assessments to identify potential issues.
  • Troubleshoot and diagnose complex equipment failures and coordinate repairs to keep critical infrastructure operational.
  • Coordinate with external contractors and vendors for repairs, inspections, and facility upgrades.
  • Assign maintenance tasks, set priorities, and ensure timely completion of work orders.
  • Support resolution of problems and emergencies affecting building automation systems, and suspend activities when undue risk to health, safety, or the environment is identified.
  • Recommend equipment and system operating changes or modifications to improve energy conservation, efficiency, and reliability.
  • Review designs and perform project management responsibilities for building automation system modifications, additions, and expansions.
  • Develop technical expertise with support from the Lead Technician and supervisor.
  • Guide and train early-career team members, including junior technicians, on tasks in the role's area of expertise.
  • Perform other duties as assigned to meet department and institutional goals and objectives.
  • Maintain regular and predictable attendance.
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