Sr Controls Engineer

St. Jude Children's Research Hospital•Memphis, TN
•$34 - $61

About The Position

The Sr Controls Engineer monitors, maintains, and troubleshoots building automation systems (BAS), HVAC systems, electrical and plumbing systems, and other critical facility infrastructure. The role supports optimal system operation, responds to alarms and emergencies, coordinates repairs, and helps ensure critical infrastructure remains operational. The position includes coordinating maintenance work and outside contractors, inspecting facilities, assessing risks, and resolving complex equipment issues. It also supports building automation system modifications and projects, recommends operational changes to improve energy conservation, efficiency, and reliability, and helps guide and train early-career team members. The role requires regular, predictable attendance and compliance with applicable safety and health regulations.

Requirements

  • High school diploma or GED.
  • At least 6 years of relevant experience.
  • Strong experience in facilities management, technical maintenance, or customer service.
  • Strong experience repairing and maintaining facility-related equipment.
  • Basic proficiency with Microsoft software and end-user proficiency with CMMS software.
  • Experience with building automation systems such as Metasys and a good understanding of building systems such as steam, chilled water, compressed gases, heat exchangers, and HVAC.
  • Proficiency working with campus building occupants, contractors, and consultants.
  • Understanding of workplace safety, regulations, and environmental compliance.
  • Proficiency with one or more building automation systems, such as JCI, and communication protocols such as BACnet, LON, or Modbus.
  • Experience analyzing HVAC control sequences and developing solutions to difficult technical problems.
  • Understanding of heat transfer, fluid flow, and mechanical devices used to deliver ventilation, steam, chilled water, hot water, and humidification.
  • Ability to adapt to changing priorities, use structured problem-solving, and learn new approaches.
  • Ability to solve complex problems independently, evaluate situations quickly, anticipate problems, and select effective solutions.
  • Clear and effective written and verbal communication, including concise presentation of technical information and timely communication with stakeholders.
  • Ability to plan, prioritize, organize, and deliver quality work under tight timelines.
  • Ability to provide courteous, empathetic, and professional customer service and resolve customer needs effectively.
  • Ability to perform tasks with limited guidance.
  • Knowledge of facilities infrastructure, systems, compliance, and codes, including CAHO, FDA, USDA, and OSHA, and ability to lift heavy goods as needed.
  • Good knowledge of standards, guidelines, and regulations for facility operations and maintenance; ability to support safe, efficient, and cost-effective facility operations.
  • Ability to work in a stressful environment and comply with applicable federal, state, and local safety and health regulations.
  • Must obtain a First-Class Steam & Refrigeration Operating Engineer’s License within three years of hire.
  • Ability to meet the stated physical demands, including frequent lifting or moving of up to 50 pounds.

Nice To Haves

  • Associate’s degree in heating, air conditioning and refrigeration technology, electronic technology, pneumatic controls, information technology, or a related field.
  • Experience in a campus, multi-building, or single multi-story building environment.
  • Some experience with computer maintenance management systems (CMMS).

Responsibilities

  • Monitor daily operation of building systems, including HVAC, electrical systems, and mechanical equipment.
  • Conduct regular facility inspections and risk assessments to identify potential issues.
  • Troubleshoot and diagnose complex equipment failures, coordinate repairs, and help keep critical infrastructure operational.
  • Coordinate with external contractors and vendors for repairs, inspections, and facility upgrades.
  • Assign maintenance tasks, set priorities, and ensure timely completion of work orders.
  • Support resolution of problems and emergencies involving building automation systems; suspend activities when undue risk to health, safety, or the environment is identified.
  • Recommend equipment and system operating changes or modifications to improve energy conservation, efficiency, and reliability.
  • Review designs and perform project management responsibilities for building automation system modifications, additions, and expansions.
  • Develop technical expertise with support from the lead technician and supervisor.
  • Guide and train early-career team members on tasks related to the role’s area of expertise.
  • Perform other duties as assigned to meet departmental and institutional goals and objectives.
  • Maintain regular and predictable attendance.
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