Sr Controls Engineer

St. Jude Children's Research Hospital•Memphis, TN

About The Position

Responsible for monitoring, maintaining, and troubleshooting building automation systems (BAS), HVAC systems, electrical, plumbing, and other critical infrastructure within a facility. The role ensures optimal operation of facility systems, responds to alarms and emergencies, and coordinates with maintenance teams to resolve issues efficiently. The position also supports safe, efficient, and cost-effective facility operations and may perform other duties assigned to meet departmental and institutional goals.

Requirements

High school diploma or GED required.
At least 6 years of relevant experience.
Strong experience in facilities management, technical maintenance, or customer service.
Strong experience repairing and maintaining facility-related equipment.
Basic proficiency with Microsoft software and end-user proficiency with CMMS software.
Experience with building automation systems, such as Metasys.
Good understanding of building systems such as steam, chilled water, compressed gases, heat exchangers, and HVAC.
Proficiency with one or more building automation systems, such as JCI, and communication protocols such as BACnet, LON, or Modbus.
Experience analyzing HVAC control sequences and providing solutions to difficult technical problems.
Understanding of heat transfer, fluid flow, and mechanical devices used to deliver ventilation, steam, chilled water, hot water, and humidification.
Ability to understand and adapt to changing priorities; use structured problem-solving; and learn new approaches.
Ability to solve complex problems independently, evaluate situations quickly, anticipate problems, and select or adapt effective solutions.
Clear and effective written and verbal communication, including timely information sharing and concise presentation of technical information.
Ability to plan, prioritize, organize, and deliver quality work efficiently under tight timelines; anticipate resource needs and roadblocks, set realistic targets, and monitor progress.
Ability to provide courteous, empathetic, and professional customer service, resolve customer issues, and remain composed during disruptions.
Ability to apply knowledge and skills in the employee’s area to complete tasks with limited guidance.
Knowledge of facilities infrastructure, systems, compliance, and codes, including CAHO, FDA, USDA, and OSHA; knowledge of facility operations and maintenance standards, guidelines, and regulations.
Ability to perform a wide variety of facilities operations and maintenance duties and work in a stressful environment.
Ability to comply with applicable federal, state, and local safety and health regulations.
Ability to meet the stated physical demands, including frequently lifting or moving up to 50 pounds.
First-Class Steam & Refrigeration Operating Engineer’s License must be obtained within three years of hire.

Nice To Haves

Associate’s degree in heating, air conditioning and refrigeration technology, electronic technology, pneumatic controls, information technology, or a related field.
Experience in a campus or multi-building environment, or in a single multi-story building.
Some experience with computer maintenance management systems (CMMS).

Responsibilities

Monitor daily operation of building systems, including HVAC, electrical, and mechanical equipment.
Conduct regular facility inspections and risk assessments to identify potential issues.
Troubleshoot, diagnose, and coordinate repairs for complex equipment failures, ensuring critical infrastructure remains operational.
Coordinate with external contractors and vendors for repairs, inspections, and facility upgrades.
Assign maintenance tasks, set priorities, and ensure timely completion of work orders.
Support resolution of problems, emergencies, and other matters affecting building automation systems; suspend activities when undue risk to health, safety, or the environment is identified.
Recommend equipment and systems operating changes or modifications to improve energy conservation, efficiency, and reliability.
Review designs and perform project management responsibilities for building automation system modifications, additions, and expansions.
Develop technical expertise with support from the lead technician and supervisor.
Guide and train early-career team members, including junior technicians, on tasks related to the employee’s area.
Maintain regular and predictable attendance.
Perform other duties as assigned to meet departmental and institutional goals and objectives.