Sr. Contract Specialist
About The Position
Coordinate contract preparation activities for the Contract Administration Centers of Excellence, from opportunity identification through contract execution and reporting, using Salesforce.com, Apttus, and DocuSign applications. Drive system and process compliance, controls, and standardization for high-volume and high-risk customers, including health plans, physician associations, nationwide accounts, health systems, accountable care organizations, and other laboratories. Manage development of applications that support the contracting process. Work cross-functionally with Legal, Finance, Commercial Technology, Clinical Franchises, and regional commercial representatives to develop, implement, and advance contract administration compliance and standardization. The role is based in Secaucus, New Jersey, with a Monday-to-Friday schedule from 8:00 AM to 5:00 PM. The stated pay range is $92,800–$110,000 per year. Annual performance bonus compensation may be available to successful candidates.
Requirements
- At least 7 years of experience in the laboratory industry and comprehensive understanding of functional departments in a laboratory-based organization, including areas such as Sales, Legal, Compliance, Billing, Lab Operations, and Marketing.
- At least 4 years of experience managing a contracting process or function.
- At least 5 years of experience with CRM and contract lifecycle management software or applications, particularly Salesforce.com and Apttus cloud-based software.
- Knowledge of the laboratory industry, specifically ancillary provider contracting.
- Strong written and verbal communication skills.
- Planning and organization skills.
- Ability to perform in a fast-paced environment.
- Competencies listed: Business Acumen, Approachability, Customer Focus, Self-Development, Organizational Savvy, Learning on the Fly, Problem Solving, Dealing with Ambiguity, and Drive for Results.
- High school diploma or equivalent required.
- Ability to sit or stand for long periods of time.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Develop and implement strategy and criteria for Apttus and DocuSign implementation in corporate and regional applications.
- Manage contract administration activities within the Apttus Contract Lifecycle Management system, DocuSign eSignature system, and other partnered applications.
- Manage and complete payer insurance provider lists detailing participating and non-participating payers on the company website.
- Manage and complete payer regulatory documents, including attestations and credentialing applications, engaging Legal, Compliance, and Corporate Security through completion.
- Train internal customers and business partners on processes and procedures tied to established contracting processes.
- Develop and maintain key performance indicator reporting to monitor contract performance.
- Create and distribute reporting on Quest Diagnostics laboratory performance, footprint, and access using consolidated laboratory scorecards, a facilities database, and GeoAccess and MapPoint geo-mapping software for internal and external customers.
- Participate in scheduled audits and provide requested deliverables supporting contract system and process compliance with company standards.
- Create and update SOPs and playbooks to align processes with Centers of Excellence business objectives.
- Work cross-functionally with Commercial Leadership, Legal, the Health Plans Sales team, Franchises, Regions, Esoteric laboratories, and other internal resources to advance Contract Administration Centers of Excellence.
- Perform other duties as assigned.
Benefits
- Day 1 medical, supplemental health, dental, and vision coverage for full-time employees who work 30 or more hours.
- Well-being programs.
- Annual no-cost Blueprint for Wellness health assessment program.
- healthyMINDS mental health program.
- Vacation and Health/Flex Time.
- Six holidays plus one MyDay off.
- FinFit financial coaching and services.
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
- Employee stock purchase plan.
- Life and disability insurance, with a buy-up option.
- Flexible Spending Accounts.
- Annual incentive plans.
- Matching gifts program.
- Education assistance through MyQuest for Education.
- Career advancement opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
