Sr. Consultant, Systems Integration Enablement

Nulogy • ,

1d • Remote

About The Position

The Senior Consultant, Systems Integration Enablement builds the capabilities, processes, and cross-functional alignment needed for successful integration delivery across Nulogy’s partner ecosystem. The role ensures implementation partners and customers are equipped to deliver high-quality integrations that support customer satisfaction and long-term value. It also identifies and removes operational barriers, optimizes Customer Lifecycle (CLC) processes, and strengthens collaboration between partners and internal teams to create a scalable and efficient delivery model.

The role serves as an escalation point for complex integration challenges, supports discovery and planning, and develops the frameworks, documentation, training, tools, and operating models needed for effective delivery. It works with Professional Services leadership on resource strategies and capacity planning, and with Finance and other stakeholders on project changes, commercial impacts, and customer commitments. The position leads complex integration projects, strategic initiatives, and the development of a high-performing team, while partnering with Product Management to improve Nulogy’s integration technologies and providing reference material for Global Support.

Nulogy is a manufacturing technology company whose Manufacturing Operating System helps manufacturers and packagers automate production processes. The company describes its culture as people-focused, collaborative, curious, and oriented toward ownership and continuous improvement. This position is fully remote.

Requirements

• Work well in small teams and be a good team player.
• Enjoy fast-paced environments with competing deadlines.
• Be friendly, empathetic, patient, and personable, including under stressful circumstances.
• Be organized and hardworking.
• Be eager to build lasting relationships with customers and their employees.
• Be persuasive and able to manage customer expectations.
• Have outstanding written and verbal communication skills.
• Demonstrate creative and systematic problem-solving ability.
• Demonstrate strong attention to detail and organized thinking.
• Navigate complex interpersonal dynamics deftly and diplomatically.

Responsibilities

• Serve as an escalation point for complex integration delivery challenges, partnering with customers, implementation partners, and internal stakeholders to drive successful outcomes and maintain customer satisfaction.
• Build cross-functional relationships across Nulogy and its partner ecosystem, identifying and resolving organizational barriers that affect integration delivery and customer success.
• Partner with Professional Services leadership to develop resource strategies and capacity plans for scalable integration delivery.
• Evolve processes, tools, and operating models to help partners and internal teams deliver integrations efficiently, consistently, and at scale.
• Support implementation partners and customers during solution discovery and integration planning to enable accurate scoping and successful delivery.
• Build and maintain frameworks, documentation, training, and best practices for integration delivery by partners and customers.
• Improve integration delivery efficiency, quality, predictability, and customer experience throughout the Customer Lifecycle.
• Work with Finance and other internal stakeholders to align on project changes, commercial impacts, and customer commitments.
• Guide management of changes to integration scope, solution design, timelines, and delivery plans to minimize risk and maintain customer success.
• Lead and contribute to strategic initiatives that strengthen Nulogy’s integration capabilities, partner ecosystem, and scalability.
• Lead, coach, and develop a high-performing team through feedback, career development planning, performance management, and mentorship.
• Build a model to help partners recruit, hire, and onboard talent for the growth and maturity of their integrations functions.
• Lead Nulogy’s most complex integration projects.
• Partner with Product Management to improve Nulogy’s integration technologies.
• Provide documentation and reference material to the Global Support team.

Benefits

• Group health, dental, and vision plans starting on day one, with premiums fully paid by the employer.
• Parental leave with 100% top-up for 15 weeks for any parent of biological or adopted children.
• Flexible paid vacation policy.
• RRSP matching program.
• 401(k) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed