Sr. Consultant DAIO Workforce Transformation
About The Position
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Sr. Consultant, DAIO Workforce Strategy is an execution-focused role responsible for delivering the analysis, planning, and day-to-day support that enables the Data, Analytics, AI, and Operations (DAIO) workforce strategy. Reporting to the Director Workforce Strategy, this role translates established workforce strategy into actionable plans, insights, and deliverables and provides consultative support to leaders for navigating workforce transformation and change. This role partners closely with HR, DAIO leaders, Learning, and Technology teams to support strategic workforce planning, workforce transformation initiatives, and future-focused skilling efforts that align to DAIO business priorities and AI transformation goals. The role will also support the change management and adoption efforts required to translate workforce strategies into sustained changes in roles, skills, capabilities, and operating models. This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).
Requirements
- Bachelor’s degree in Business, Human Resources, Strategy, Analytics, or a related field.
- Minimum of 8 years of related experience in workforce strategy, strategic workforce planning, management or internal consulting, change management, HR analytics, or transformation-focused roles.
- Strong analytical, critical thinking and problem-solving skills, with the ability to translate data into actionable insights.
- Demonstrated consulting skills, including structured problem solving, stakeholder engagement, facilitation, synthesis of complex information, and development of recommendations for senior leaders.
- Experience supporting change management and adoption for complex organizational, workforce, technology, or operating model transformations.
- Experience supporting complex, cross-functional initiatives in a fast-paced, matrixed environment.
- Working knowledge of workforce planning concepts, skills-based talent approaches, and transformation initiatives.
- Working knowledge of change management principles and approaches, including stakeholder engagement, change impact assessment, communications, readiness, and adoption.
- Strong written and verbal communication skills, including experience preparing executive-ready materials and facilitating discussions with senior stakeholders.
- Comfortable operating with ambiguity and executing against evolving strategic direction.
- Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.
Responsibilities
- Execute components of the DAIO workforce strategy by translating strategic direction into detailed analyses, workforce plans, and implementation-ready outputs.
- Conduct workforce analyses including demand, capacity, and skills assessments to support strategic workforce planning (SWP) activities.
- Maintain and refresh workforce plans, models, and assumptions as business, talent, and technology priorities evolve.
- Develop data-driven insights, summaries, and recommendations to support leadership discussions and decision-making.
- Provide consultative support to DAIO leaders and cross-functional partners, using data, workforce insights, and structured problem solving to identify workforce implications, evaluate options, and inform decisions.
- Support workforce transformation initiatives by managing workplans, timelines, dependencies, and deliverables for assigned workstreams.
- Support change management activities associated with workforce transformation, including stakeholder analysis, change impact assessments, communications, engagement, readiness, and adoption planning.
- Assess the people and organizational impacts of changes to roles, skills, processes, technologies, and ways of working and help translate those impacts into actionable change and workforce plans.
- Track progress against milestones, KPIs, and success measures; identify risks and issues and escalate as needed.
- Coordinate execution across HR, DAIO teams, Learning, and Technology partners to ensure alignment and timely delivery.
- Support skills forecasting, role segmentation, and identification of critical roles across DAIO.
- Partner with HR and Learning teams to execute skilling and upskilling initiatives, including AI, analytics, and digital capability programs.
- Support build-versus-buy analyses by gathering and synthesizing data on internal skills, external labor markets, and vendor options.
- Serve as a day-to-day working partner for assigned stakeholders, ensuring clear communication and follow-through on deliverables.
- Facilitate working sessions and stakeholder discussions to gather input, synthesize perspectives, develop recommendations, and drive alignment around workforce and transformation priorities.
- Support coordination with vendors and partners by tracking deliverables, documenting outcomes, and supporting governance processes.
Benefits
- short-term or annual bonuses
- long-term incentives
- on-the-spot recognition
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What This Job Offers
Job Type
Full-time
Career Level
Senior
