Sr. Consultant, Business Insights

Nationwide•Columbus, OH

7d•$138,000 - $206,000•Hybrid

About The Position

As a Senior Business Insights Consultant supporting the Office of the Chief Legal Officer (OCLO), you will serve as the lead analytics and reporting consultant responsible for delivering business intelligence solutions that support OCLO senior leadership, Corporate Operations and Litigation Legal, as well as other areas of OCLO. This role owns the development, maintenance, and enhancement of a broad portfolio of operational and financial reporting, dashboards, and analytics products derived from OCLO's matter management system and other data sources. The position requires a blend of advanced technical expertise, business consulting, and strategic analytical thinking to transform complex data into actionable insights that drive organizational decision-making and operational performance. We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, analytical aptitude and collaboration. If you thrive in a busy, engaging work environment, we want to know more about you! As a Senior Consultant, you'll structure and lead large financial and operational measurement projects across one or more business units and effectively synthesize measurement results to improve business outcomes. You'll be responsible for growing and evolving the business partner relationship and service management profession to maximize effectiveness and may be responsible for the business unit financial and operational measurement strategy or project portfolio.

Requirements

Demonstrated advanced proficiency in Power BI, Tableau, Dataiku, Cognos, SQL, and Python, with the ability to design, develop, and maintain complex analytics solutions, automated reporting processes, dashboards, and scalable data products.
Experience integrating data from multiple enterprise systems and data sources, including structured and unstructured datasets, to support business intelligence and operational measurement initiatives.
Ability to apply statistical analysis, predictive modeling, and data engineering practices to identify trends, risks, opportunities, and actionable business insights.
Strong understanding of data governance, data quality management, and documentation standards to ensure accuracy, consistency, and reliability of reporting and analytics solutions.
Undergraduate studies in computer science, management information, business, mathematics or related field with post-graduate studies preferred.
Typically, 10 or more years of experience in data visualization, financial and operational measurement and data extraction queries.
Detailed experience with data extraction problem solving; working with large structured and unstructured data sets and databases to create understandable and relevant measures.
In-depth knowledge of business policies and procedures, customer service concepts and practices.
Sophisticated understanding of and working knowledge to build and maintain ad hoc and standard reports, including data visualization and business intelligence tools.
Advanced knowledge on conducting data management and extraction of data for functional and operational measurement.
Strong communication skills for interactions with others.
Ability to understand functional and operational measurement needs, analyze data requests and interpret business problems into solutions.
Ability to work under tight time constraints.
Capable of developing distinctive and understandable data visualizations.

Nice To Haves

Experience within the insurance, financial services, or highly regulated industries.
Experience developing executive-level dashboards and KPI frameworks for operational, financial, and strategic decision-making.
Experience working within cloud-based analytics ecosystems and modern data platforms.
Professional experience in insurance, financial services or a related industry preferred.

Responsibilities

Serve as the lead analytics and reporting consultant responsible for delivering business intelligence solutions that support OCLO senior leadership, Corporate Operations and Litigation Legal, as well as other areas of OCLO.
Own the development, maintenance, and enhancement of a broad portfolio of operational and financial reporting, dashboards, and analytics products derived from OCLO's matter management system and other data sources.
Transform complex data into actionable insights that drive organizational decision-making and operational performance.
Leads the design and implementation of enterprise reporting strategies, data visualizations, and performance measurement frameworks that support strategic business objectives.
Serves as a subject matter expert and trusted advisor on analytics capabilities, data visualization best practices, and business intelligence tools.
Partners with business leaders, technology teams, and data stakeholders to translate complex business questions into analytic solutions and actionable recommendations.
Evaluates and recommends new technologies, methodologies, and analytical approaches to enhance organizational reporting and measurement capabilities.
Provides technical analysis, promoting best practices in data analytics, visualization, and reporting development.
Leads large-scale or highly complex analytics initiatives, including project planning, stakeholder management, requirements gathering, testing, deployment, and ongoing support.
Drives continuous improvement efforts through automation, process optimization, and innovative analytic solutions that increase efficiency and business value.
Builds and maintains relationships and serves as trusted business advisor to leaders, clients, internal risk partners and other stakeholders.
Creates partnerships across the company to ensure methodologies and assumptions used are aligned with corporate practices.
Crafts, packages and communicates financial and operational measurement work by developing new statistical and visual solutions.
Participates in the development of scope, risk/control matrix, project timelines and assignments.
Owns the development of financial and operational measurement strategies for the business unit.
Consults with business leaders to understand, align and deliver measurement work that supports business objectives and priorities.
Builds business intelligence applications using statistical, database and/or general programming languages and tools.
Uses technology for data management, report automation and/or ad hoc reporting for end users.
Prepares reports and uses information systems, software and related sources of information.
Trains other users on report preparation and database access.
Consults on monitoring external sources, crafting custom reports, compiling and summarizing information, producing supporting documentation and exhibits and verification of information received from external sources.
Manages special projects and serves as data/technical lead and contact for team members and associates from other areas of the company.
Contributes to the continuous improvement of department processes through ongoing initiatives.
May perform other responsibilities as assigned.
Reports to Director/Associate Vice President and may have the opportunity to lead a small team of Business Insight professionals.