Sr Consultant, Business Consulting - PL Underwriting (Automation & Technology)

Nationwide

6d•Remote

About The Position

This Personal Lines (PL) Underwriting Automation & Technology role supports strategic transformation by identifying and executing automation opportunities within underwriting processes. The associate leads initiatives from concept through implementation, including business cases and cost–benefit analysis. Uses data and analytics to drive decision‑making. Partners across underwriting, IT, product, operations and analytics to design and deliver changes that align with PL underwriting philosophy, appetite and guidelines. Helps PL respond quickly to market demands and maintain/advance our competitive position as automation, modeling and business capabilities evolve. This is an associate opportunity within Nationwide. The title Sr. Consultant refers to the job classification in the organization. As a Senior Consultant, you'll contribute to the strategic vision and serve as a top-level contributor for the most sophisticated business transformation initiatives. You will be responsible for leading major process modeling, analysis and design efforts. You'll provide business performance management, organizational design and business risk management capabilities to drive business results.

Requirements

Personal Lines underwriting knowledge and expertise: Understand PL underwriting philosophy, guidelines, risk evaluation and rules. Can explain how automation aligns (or misaligns) with risk appetite.
Business‑driven technical mindset: Comfortable working with systems like PolicyCenter, rules engines, comparative raters, decisioning platforms. Can spot complex improvement opportunities and shape them into workable automation and process solutions.
Model / analytics fluency: Working knowledge of rating, pricing, predictive models and analytics used in PL. Can interpret performance and operational KPIs and connect them back to underwriting and customer outcomes.
Track record of leading cross‑functional strategic initiatives: Proven ability to take ambiguous, high‑impact problems and break them into clear, structured solution designs. Experience driving delivery: from concept and design through implementation and post‑launch monitoring.
Communicate and influence effectively: Clear, concise communicator; strong documentation and requirements skills. Comfortable coordinating across UW, IT, product, operations, analytics. Able to create executive‑level summaries and influence decisions without direct authority.
Undergraduate studies in computer science, management information, business, mathematics or related field preferred.
Ten plus years of dynamic experience in planning, designing and implementing company-wide business transformation initiatives.
Extensive experience in functional, process, information and data modeling, data management and warehousing, and applications integration.
In-depth experience with process redesign methods and tools.
Proven knowledge of standards, methodologies and frameworks, business process management and information technology.
Deep knowledge of emerging industries and market trends.
Understanding of new technologies and developments in the technology industry.
Comprehensive knowledge of facilitation, performance management, organizational design and managing organization change.
Ability to manage large sophisticated projects that involve high risk and great impact for the company.
Proven ability to influence senior management.
Strong communication skills and ability to deal with ambiguity.

Nice To Haves

Graduate studies are preferred.
Five years of experience in project management is preferred.
Extensive knowledge of project management concepts and techniques are required.
Other criteria, including leadership skills, competencies and experiences may take precedence.

Responsibilities

Serves as a top consultant on all activities relating to business transformation through the strategic application of people, processes and technology.
Participates in complex planning processes across multiple departments or business units.
Identifies complexities, dependencies and duplications in the business model.
Acts as top consultant on activities and functions relating to business process analysis, organizational analysis, needs assessments and cost/benefit analysis to align information technology solutions with business strategies and directions.
Consults with functional groups within Nationwide Technology and internal business clients to develop long-term systems plans.
Leads organizational process management and consultation between business customers and systems area for development and implementation of business processes and procedures.
Responsible for communicating to customers, management and external sources.
Identifies the critical elements of a business process that needs to be managed and defines criteria of performance success.
Selects and applies appropriate performance measurement tools and reports performance in a cohesive manner.
Contributes, as a subject matter authority, to the analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture.
Leads organization-wide change.
Leads all aspects of training for customers on business, technological, societal and environmental trends to support strategies for improving business performance.
Drives strategic projects involved in evaluating and researching new and existing products, procedures and/or workflow needs associated with business systems.
Evaluates new and sophisticated technological developments and evolving business requirements, and recommends appropriate systems alternatives and/or enhancements.
Provides top-level expertise on the development of compelling business cases, including gaining senior management consensus, to accomplish business objectives.
Provides direction, training and mentorship for less experienced staff.
Assigns responsibility for tasks, sets clear objectives and monitors progress and results.
Monitors project schedules and costs.
Develops project plans, work breakdown structures and desired outcomes for overall solution delivery.
May perform other responsibilities as assigned.