Sr Cons Systems/Software QA

Bank of America•Scranton, PA

13d•Onsite

About The Position

At Bank of America, this role contributes to Quality Assurance (QA) project teams within Technology and Operations (T&O) and/or lines of business, ensuring that standard quality practices and processes are followed. As a senior technical staff member, the role helps senior business and IT management determine the direction of current and future developments in its area of expertise. It applies in-depth knowledge of technological alternatives and business system requirements to recommend innovations that enhance the organization or provide a competitive advantage. The role also provides project managers with feedback and technical guidance on issues critical to business objectives and is recognized by peers as a content expert. Within Global Credit Operations (GCO), the position supports Trade Finance initiatives. It leads end-to-end testing, develops test strategies and cases, validates defect resolution, and ensures comprehensive coverage and traceability across requirements, scenarios, test cases, and defects. It supports release validation, production verification, post-implementation monitoring, and audit, risk, and regulatory documentation. The role mentors junior QA associates and provides testing leadership across concurrent projects, while partnering with business and technology stakeholders and contributing to Agile ceremonies and process improvement. The role is first shift, with 40 hours per week. Bank of America describes an in-office culture with clear expectations and flexibility based on role responsibilities and business needs.

Requirements

Typically requires 5–7 years of applicable experience.
Trade Finance domain experience, including Letters of Credit, Guarantees, Trade Operations, and Trade Processing.
Strong experience creating test strategies, test plans, test cases, and test execution metrics.
Experience supporting Agile and Waterfall delivery methodologies.
Hands-on experience with JIRA, Octane/ALM, or other test management tools.
Ability to analyze complex business requirements and translate them into testable scenarios.
Experience performing Functional, Integration, Regression, and UAT testing.
Strong verbal and written communication skills, including the ability to communicate across business and technology organizations.
Ability to manage multiple priorities in a fast-paced delivery environment.
High school diploma, GED, secondary school education, or equivalent.

Nice To Haves

Loan IQ experience, including testing Trade Finance and Commercial Lending functionality.
Experience executing and coordinating User Acceptance Testing (UAT).
Ability to lead offshore/onshore testing coordination activities.
Experience in Banking, Financial Services, Commercial Lending, or Treasury/Trade environments.

Responsibilities

Lead end-to-end testing efforts for Trade Finance initiatives.
Develop comprehensive test strategies and test cases.
Identify, document, track, and validate defect resolution using approved defect management tools.
Analyze business requirements, process flows, APIs, and data mappings to ensure complete test coverage.
Support release validation, production verification testing, and post-implementation monitoring.
Maintain traceability between business requirements, test scenarios, test cases, and defects.
Maintain testing evidence and documentation supporting audit, risk, and regulatory requirements.
Mentor junior QA associates and provide testing leadership across multiple concurrent projects.
Participate in Agile ceremonies and contribute to continuous process improvement.
Partner with Product Managers, Product Owners, Business Analysts, technology teams, and business stakeholders to validate requirements and acceptance criteria.
Provide technical guidance and feedback to project managers on issues critical to business objectives.